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Dave G Posted on Nov 13, 2012
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Meridian 7310 - Issues

I no longer see a clock and date or the outside lines. They don't light up. I cannot answer incoming calls. The intercom tells everyone that my extension is not in service. Tried another phone in the same office with that cord and it had the same problems.

1 Answer

curlycord

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  • NorStar Expert 277 Answers
  • Posted on Nov 14, 2012
curlycord
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Joined: Apr 10, 2009
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Mod cord, cable, jack or system port issue, call in your local tech/vendor to repair it.

5 Related Answers

cnavarro

Carl Navarro

  • 2460 Answers
  • Posted on Sep 03, 2008

SOURCE: m7310 phone buttons

Wow, you should get 2 lines and at least one intercom by default. Lines are assigned in most Nortel systems in Terminals & Sets. Your COPY command is your friend. Just pick a phone you wnat to emulate and copy it to your new set.

Carl

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Anonymous

  • Posted on Jan 02, 2009

SOURCE: Incoming calls ring on intercom rather than appropriate line.

Somehow you might have taken the lines off the extension. I would double check that under line appearance, that extension is set to "appear and ring" for each line.

Anonymous

  • 192 Answers
  • Posted on Mar 20, 2009

SOURCE: Every button including feature Meridian 7310 calls to an internal

Sounds like a stuck button.

Do what I call the rake... swipe at the keypad over and over, look to see if there is any button lower or depressed on the keypad or buttons.

Someone may have spilled something on it (cola, coffee), and the set may require to be taken apart if there is a stuck button.

Anonymous

  • 18 Answers
  • Posted on Oct 01, 2009

SOURCE: meridian M7310 intercom key not working on anyphone

Do Feature **CONFIG, go to CONFIGURATION, select the second option, should say Line something, keep scrolling and it will say I/C: #,. press change, you can have a max of 2 Intercom keys, if you need other info, go to youtube.com and search for "thenortelguy"

Anonymous

  • 18 Answers
  • Posted on Oct 02, 2009

SOURCE: Nortel M7310 Phone moved to another jack, now no incoming calls

The reason your phones config is not the same as before is because configuration goes by what extension it is. So if you plug your phone in somewhere else, unless you have DN's configured, your extension changes, so say it was extension 21, but now that you moved it, its now 23, those settings remain on extention 21, so if you bought another phone and plugged it into were extention 21 is, it would have the settings that your old phone had before

To access the intercom by just picking up the handset, Press Feature **CONFIG (266344), Select <A. Configuration>, then go to <2. Line Access>, Select that and enter the extension of the phone you want to have access intercom by just picking up the handset. Scroll until you see <Intercom Keys: #,> make sure you have at least one intercom key. Then scroll until you see <Prime Line: #>, Press change until the display reads <Prime Line:I/C>  And there you go. Hope i didn't confuse you 

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