When I turn my TV on, a blue border appears on the edge of my screen. I've also noticed that half of the picture has taken on a bluish tint. I purchased this set in February 2005 and replaced the lamp in November 2006. Can anyone please tell me what's going on with my set? Thank you!
Sounds like you have a bad light engine.
Sony has decided to cover this cost even without warranty.
I had the same 'blue' dot/blue cloud' problem but I guess I was late (Nov, 2009). Sony never offered to fix the problem but just referred me to a local service shop who did not mention any manufacturer program to fix this problem. I am extremely disappointed in Sony and have now purchased a new Samsung LCD ... good riddance and needless to say I will not purchase any Sony product in the future.
I have the same problem and Sony is going to replace my Optic Block free of charge (parts and labor) even though the set is out of warranty....they will do this until about Oct of 2008 so if you have this problem get on the internet and fill out the Sony request for service....they also replace the cooling fan as part of the work
You have a bad optic block engine. Cost will run you over $1,000.00 I have the same issue (as do many others) and Sony is not helpful.
Sony has issued a "Blue Dot Warranty" which is an extended warranty to fix this particular problem on select models. The warranty will expire 12/31/08, so if you have this problem you should call Sony right away to get an authorized repair center dispatched to fix the problem. There should be no charge. Sony's number is 800-222-SONY(7669)
Hi,
We have a Sony Grand WEGA 60 inch LCD/HD TV and bought it in March of 2005 and we had the blue blob effect on the screen and Sony agreed to replace the Optical Block for free. The repair was done and then a high pitch came from our TV and with several phone calls between Sony and QServe the tech did come back free of charge to evaluate the problem. It was the fan in the Optical Block that made the high pitch sound. Sony agreed to replace the Optical Block a second time. Here is website I found was useful and I call directly to Sony about the blue blob or mapping effect on the screen. I have found calling the company direct sure made a big difference in getting the problem resolved. I hope this helps others with the same problems we had. KD
http://esupport.sony.com/US/perl/news-item.pl?mdl=KDF60WF655&news_id=206
ok,your porblem is very simple,reheat or resolder the main board your tv.
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bought sony kdf60wf655 in feb 05---played great until bulb went out in oct 2007--circuit city replaced bulb under extended warranty--shortly thereafter noticed blue shadows on kower rught of screen00has gotten progressively worse and now crosses bottom of screen to left corner and up a little---when turn off direct tv feed byt leave tv on--have blue areas acros bottom and areas where see shadows--have called for service but waiting appoibntment---have cc extended warranty byt also saw that this may be very expensive, and that SONY has decided to cover even though original warranty is out--what can you offer on how to get this done--- I am [email protected]
i have the kdf-60xs955 60 inch grand wega i think the light engine is going i have a big blue ball about the size of a soccer ball on the bottom right side of screen how much do they cost and are they hard to replace
call SONY at 800 222 SONY and explain it to them ....
I called! It is called the "blue dot" or "star pattern" or "optical block."
Sony covers this problem. They are sending someone out. When the service rep confirms that it is the "optical block" problem them you won't be charged to fix it.
I have a Grand WEGA 60 inch KDF-60WF655. Bought it July 2005 problem came up January 2008.
Started getting a blue tint in the lower right hand corner and then in the lower left hand corner, it has spread over the right half of the screen.
There is also ghosting when letters appear. The whole tv has a blue tint to it now
I have a blue 'blood' triangle on the lower right of my 60" screen. The triangle is now about 8" by 8" and growing. There is also a faint blue band across the lower 2-3" of my screen. The model is a KDF-60WF655 and I purchased it in January of 2005. I have replaced two projection lamps - the last one thinking that it would cure the blue screen issue.
My tv is no longer under warranty - but, for a top of the line - SONY product - I would appreciate help from the manufacturer.
[email protected]
Our Sony KDF-60WF655 also has the blue tint problem. There are blue areas that appear in various parts of the screen, most notibly on the left side and at times notice it in other areas, including blue lines up a bit from the bottom of the screen.
i have the sony wega 60" lcd tv and have had this blue tint that now covers the entire screen. I've tried replacing the bulb but nothing changed and upon reading what seems to be the same problem with other people. I need to know, does anyone have the number to sony or an e -mail address or someway i can contact sony to get this problem resolved. i would appreciate it greatly.
I purchased the sony KDF60-WF655 in Dec 04' have had the same blue dots all over the screen with a yellow area 2' x 1 1/2' called sony 800-222-sony they will be out to fix the optical block free of charge.
A blueish tint on the right side of my screen that is getting larger.
I also have the problem with my KDF60wf655 that I purchased in 12/2004. The tv is no longer under warranty. Sony was called and told me I am basicly on my own now that the tv warranty has expired. The repair shop told me it is most likely something called a light engine. It cost is about $800. to $1000. Any suggestions??
[email protected]
I also have the same blue dots problem... sony told me since my tv decided to break after there extended warranty and not before. I'm screwed, even though this is a defect that they have known would happen to everyone eventually. I Will never buy another sony product for the rest of my life!
Blue tint on lower left of screen. Gradually taking over the entire screen. Is this the BLOB or something? So if sony won't do anything, is there some action underway? My son thinks there is some kind of lawsuit in progress.
RIGHT DOWN CORNER , BLUE COLOR GOING UP TOWARD CENTER OF SCREEN , THIS WHOLE AREA IS BLUE , OVER - IMPOSED ON PICTURE , THE REST OF THE SCREEN IS OK ! ANY IDEAS ABOUT THIS PROBLEM ?.... [email protected]
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