Hello i tried to insert files to my western digital elements 500 gig hard drive and after a few minutes an error message say cannot copy the file and the cause is either cyclic redundency error or I/O error and the also it crashes the window explorer. The HD is under fat32. i have tried fragmentation but it still does not work.

Hi!


What OS you are using?
If is new hard drive try to configure/format the hard drive then check it if it detected 500gig.

Format the disk to NTFS. fat32 isnt ment for this disk. : ) i got the same problem. : )

Hi,

This is highly probable that the external Hard disk has failed. Not your fault , but due to manufacturing fault.

Pls return to where you have bought it, and request for warranty exchange.

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