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It said exactly what? If it mentioned waste toner, emptying that tray (Toshiba has nice zero-waste-to-landfill toner recycling program) should have pretty much cleared things up; it appears that the sensor for that still sees lumps of toner..or something...coming up close to the paper path. Check it out carefully and replace the tray.
Hello
You will have to remove the waste toner bottle, put some cleaning solvent in the bottle and wash the toner out of the bottle.
Please the bottle out to dry before you replace it in the machine.
Regards
Are you using a new waste toner container or did you empty the one that was already in the machine?
The machine uses a sensor that looks at the container to determine if it is full of waste toner. If there is toner on the inside sides of the container were it looks for toner it will indicate that it needs to be replaced even if you have emptied the toner out.
It is a good practice to replace the waste toner container with a new one, that is the way the machine is meant to be used.
If you have correctly installed a new waste toner container and the message hasn't cleared you may have a faulty sensor.
Waste toner bottle is overfull or you have a problem with the waste toner auger or drive. The simple thing to check is the waste toner container inside the front door and make sure it is not over full. Then check the tube that fits into the bottle for clogged toner. If these simpler things do not resolve the code then you may want to consider calling your local service provider as it gets much more technical from there. Including dis-assembling parts of the machine. Turn off main power to reset the code.
Good Luck and Thank You for using Fixya.
WheatlandServices
Hi how are you this is jack ... [email protected]
Dear you wash the waste toner bottle clearly. But error still your copier you check the waste toner bottle dection SENCER OR IS DIRTY CLEAN IT..
PLEASE VOTE ME .
Thanks
Best Regards,
I am assuming you have emptied the old waste toner "box" and not replaced it with a new box. This is not a problem, just clarifying. If this is the case then you have toner packed into the sensor block which is telling the machine that the waste toner box is still full. Just look behind the waste toner box and look for a little set of wires. They lead to a small black sensor. Now look at the waste toner box where it mates up with the sensor. You will see a small square box area on the waste toner bottle. The sensor looks thru this block and if it is blocked with toner it will tell the machine the box is full. Just tap on the little block and make sure there is no toner in it and re-install the waste toner box and the indicator should go away.
Good Luck and Thank You for using Fixya.
Your waste toner box is located inside the front cover on the far left side of the copier. There is a plastic cover that is just clipped in (no screws) and just pops off, the waste toner box just slides out from there.
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