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Posted on Jan 04, 2009
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I have purchased iomega external hard drive and have it reg. but now need to install the software and would like a manual. Instructions state to download software from www.iomega.com/getemc. To protect data simply drag and drop copies of your critical flies onto the drive. I have gotten myself confused I guess, but could you please walk me through the steps to get this done.? I am trying to save data before windows is attempted to be fixed. I can not send or receive emails. I understand just enough to be dangerous and would appreciate any help. Thanks Sue Abbott

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I have purchased an iomega external hard drive and am not able to down load the antivirus soft ware associated with it

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  • Posted on Jan 04, 2009
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Firstly, you shouldn't need to download any external software if you have Windows Backup. Just go to Start --> Programs --> Accessories --> System Tools and look for Backup. If you don't see it, it's on the original Windows CD. Click below for instructions on installing it.

http://www.microsoft.com/windowsxp/using/setup/learnmore/bott_03july14.mspx

Now, onto your e-mail issue, what e-mail program do you use? Did you make any system or provider changes of late that would cause your e-mail client to stop downloading e-mails? Post back.

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0helpful
1answer

Where can i find a manual

I couldn't find a manual but maybe asking the proper question about your Iomega Hard Drive someone might get you an anser.
Most common issue is that it is not recognized so here uou have some solutions:


My iomega external hard drive not showing up in my computer but does...


iomega HDD external drive not detected LED comes ON but wont run SOLVED


Windows 7 help and support forum



External Hard Drive Not Showing Up
0helpful
2answers

I want to install software to run iomega external hard drive mdhd320-u

what you need is not a software,but Driver for your iomega External HDD(Hard Disk Drive).

i give you 5 Driver Search Engine/Driver Finder (Online) :
1. http://www.all-driver.com
- Search for all aviable Driver

2. http://devid.info
- Search Driver From Hardware ID (you can See Hardware ID from Computer Management > Device Manager > Propeties hardware you've Need the driver > Details

3. http://www.driverguide.com
- Search Driver by Model Name or number

4. http://www.driverstock.com
- Search Driver by type and the producer

5. http://www.nodevice.com
-Seacrh driver from Categories or Companies
0helpful
1answer

Trying to find the operators manual for prestige desktop hard drive super speed usb 3.0 ,2 tb

The general directions is to plug the USB cable from the IOmega Prestige into any available (Open) USB port.

To open, (Access) the contents on the harddrive, double-click on the drive letter that corresponds with the IOmega.

In WinXP left-click on Start, then on My Computer.
In Win Vista and Win7 left-click on the Windows logo button, then on Computer.

You will see there are different drive letters;

Drive A: is reserved for a Floppy Drive. Older computers
Drive C: is for the Harddrive. (Hard Disk)
Drive D: is reserved for a recovery drive, or an optical drive (CD/DVD drive)
Drive E: is reserved for an optical drive, usually.

Drive letters beyond these are usually under the heading, Devices with Removable Storage

One of these drive letters should correspond with the IOmega.

Suggest, IOmega not plugged in, go to My Computer, or Computer, and look at the devices connected to the various drive letters.

Now plug the IOmega in, and see if it shows up next to a drive letter.
(Give the computer BIOS a few seconds)

Where there was NO device shown BEFORE, there should now be a device shown.
{No device shown before, but now there is. May not state IOmega, just external storage, or similar}

DOUBLE-click on the device shown.

For example:

I have drive letters C: D: E: F: G: H: I: J: and K:

Drive letter C: is for my harddrive.
Drive letter D: is for a recovery drive. (Partition in harddrive reserved for recovery)
Drive letter E: is for an optical drive (CD/DVD drive)

Drive letters F through K are reserved for an external storage device.
Whether it be an external harddrive, or flashdrive, or what have you.

IF you find the drive letter that corresponds with the IOmega DOUBLE-click right on it.
If nothing happens, or if there is no device shown when the IOmega is plugged in, there is a problem with the IOmega.

Hard to believe IOmega is still having problems with their external harddrives.

In the past they were having problems with a small circuit board located inside the IOmega's case.

[ A circuit board is a PCB.
Printed Circuit Board

For example a computer mouse has a small PCB in it,

http://en.wikipedia.org/wiki/File:Mouse_printed_circuit_board_both_sides_IMG_0959a.JPG ]

The small circuit board is an Interface Board.

It connects the harddrive inside the IOmega's plastic case, to a USB cable, and this allows the harddrive inside to be plugged into a USB port on a computer.

As mentioned inside the plastic outer case (External enclosure) of the IOmega is a harddrive.
(Hard Disk drive; proper speak)

Harddrives are measure across their Width. There are two current types used;
A laptop size harddrive, and a desktop size harddrive.

A Laptop size harddrive is 2.5 inches across in width. (2 and a half inches, or 6.4cm)
A Desktop size harddrive is 3.5 inches across in width. (Or 8.9cm)

There are two technologies used;
IDE (PATA) or SATA

I'm sure the harddrive inside susanbrenton is a SATA unit.
I BELIEVE, it is a laptop size harddrive (2.5)

Point?

If there is data (Information) on the IOmega that you must have, you may wish to buy an inexpensive external enclosure, remove the harddrive from the IOmega, and install it into the external enclosure.

The external enclosure has a plastic case (Enclosure), and a small circuit board inside. It has a USB cable, or connector, just like the IOmega does.

Once you install the IOmega harddrive inside the case, the case is closed, and it's USB cable is plugged into a computer.
(Just like the IOmega. You are just replacing the small circuit board essentially)

Once you have the IOmega's case open, and can view the internal harddrive, measure the width of the harddrive.
Buy the appropriate external enclosure.

This is one example of an external enclosure for a 2.5 SATA harddrive,

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=3195233&CatId=2783

This is one example of a external enclosure for a 3.5 SATA harddrive,

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=2145406&CatId=2780

Basic instructions on how to open an IOmega Prestige external enclosure (Case):

1) There are two Philips head screws on the Back of the case.
These are removed.
Once removed a the oblong panel on the end comes off.

2) You can now see the harddrive inside. Pull from the Front, and remove the harddrive out of the case.

3) The harddrive is attached with screws to a metal carrier. (Bracket, essentially)
Remove the screws, remove the harddrive.

Basic example, the harddrive will look like this,

http://www.geeks.com/details.asp?invtid=0A26923-NDW-R&cat=HDD


For additional questions please post in a Comment, (Believe upper right of your page)

Regards,
joecoolvette
0helpful
1answer

Just received my Iomega Prestige External Hard Drive. I have a Mac using MacOS 10.71 (Lion). Where do I find a users manual? Where do I find drivers? No installation CD was included in the box. ...

Drivers are not needed. The manual and additional software in recorded on the drive.
It is the MAC version of the drive, if not take it back and ask for an exchange.
1helpful
1answer

I have Iomega external desk hard drive 160gb silver edition series I install windows 7 pro. When I tried to install the software it would not install. message states that this product does not work with...

Hi jtenu2,

The reason why you're getting the error message "product does not work with this operating system", is because the software is not compatible with your operating system. The easiest way to solve this error is to check if you're running a 32 or 64 bit operating system. Just right click on my computer then select properties and it will show you the details of your system. If you're using a 64 bit operating system you also need to install a 64 bit software on it.

Hope it helps.

Thank you for using FixYa.
0helpful
1answer

Manual or instructions for iomega 250gb external hard drive ?

Desktop Hard Drive Silver Series Hi-Speed USB 2.0 User's Manual: View Online [HTML] ' Download [717KB zipped HTML]
Quick Start Guide [PDF 439KB]
Specifications
0helpful
2answers

Can't transfer items to hard drive

Go to the Iomega Web sight and find tech support or Manuals/Guides and go from There??
0helpful
1answer

Can't transfer items to hard drive

Do you have vista? if so you need to have administrative access to add to the hard drive.
0helpful
1answer

Can't instal external hard drive

Huh, try going on iomega;s webpage and download the driver off the site, it may be more rescent than the one in the box. Plus, are you running vista?
Not finding what you are looking for?

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