I have a code puple on my HP PC a350n..HP says they won't fix it. I thought there was a law suit about this and they Have to fix it. But, I just want to know if ANYONE can.

Code Purple is about the weirdest error you will see reinstalling XP, and it is almost exclusively an HP/Compaq problem.

These companies placed a special system identifier on the motherboard by a process called 'tattooing', and the system recovery routines look for this signature before allowing the install.

It is actually quite easy to bypass this signature check. Here are two entries from an online thread expaining how:

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Code Purple can be bypassed by accessing and renaming the file run.py to run.p_. The file is found at c:\hp\bin\configcheck\run.py"

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To access the "C:" drive to rename the file:
1. Boot the system with a Win Xp Original Disk.
2. When you have to select "Enter" to reload or "R" for Recovery Console select "R".
3. Select the "H:\minint" Drive to bring up the System
4. At the "H:\minint" prompt, change to the "C:" prompt
5. Change directory to the "C:\hp\bin\configcheck"
6. Rename the file with the command "ren run.py run.p_"
7. Reboot the machine and there should be no "Code Purple" error.
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The full thread can be read here:) Note how far it goes back!

http://www.techimo.com/forum/applications-operating-systems/50892-xp-configuration-error-code-purple.html

Please post comments on your progress and results or contact me for more instruction on how to accomplish this.