I cracked my stove's ceramic glass cook-top

Hi stormsdestin - Thank you for your post! The electric range, model number FEF353BFW is recommended to used warm soapy water to clean the electric cook top. If your cook top is broken or damaged, you may want to connect with a local servicer who will be best equipped to pinpoint the problem. However, if you are requesting information on what kind of cook top repair creme may be use I would personally suggest contacting the manufacturer directly.

Electric stove top? Is the element a coil or soild element? Or is it a glass top?

how do i use the oven to cooke up and dowen

You are looking at approx. $450.

Unfortunately no your ceramic glass top cannot be repaired and will have to be replaced. as for the burners as long at the metal heating part of it isn`t damaged and its just the outer white coloured insulation that is cracked or chipped this is okay and still operate normally.hope this helps

Thanks

Hi!!! With my experience some of them glass tops are very expensive check everywhere before you buy it and the labor to install one is high also.Good luck..

My initial attempt at solving the problem was to contact the GE customer service phone line.  When I explained the problem, the representative had no clue how to solve it, and referred me to the service organization.  The representative at the service organization was equally clueless, and suggested scheduling a service call at $100 plus parts and labor.
This is all quite disappointing; these customer and service representatives obviously have no training in solving the simplest of problems.  This is okay if GE's goal is to maximize service revenue.  But, I can tell you I would be very unhappy to have a technician visit my house, for $100, only to be told I was using a pot or a pan that was designed incorrectly for a glass cook top.
I solved the problem by going to the web site www.geappliances.com, opening the user manual, and looking under trouble shooting.  The first problem mentioned is exactly as described above.  The problem is inappropriate cooking appliances.  It is not possible to transfer heat efficiently if the pot you're using has a rim or lip on the bottom.  That is, the pot must sit flat on the glass cook-top, it cannot be raised off the cooking surface by a lip that elevated the pot from the surface.  These pots are designed to be used with gas flames, not a glass cook top.

Have the make and model number and contact any appliance parts supply, they can order the glass. or call a service man who can do it.

You can buy replacement tops for your range. Check with your manufacturer for local parts distributors or service locations and they should be able to find you one. There is also online part stores that sell them like http://www.partadvantage.com/store anywhere from 150-400$

I have the replacement cook top that you need (part #WB56T10165). I work for a GE Appliance distributor and will sell you the part for WAY less than list price. The item is an unopened, genuine GE replacement part.

Let me know if you're interested.