Ice dispenser won't dispense whole ice cubes, only crushed

Take out the ice bucket and check the metal arm and make sure it moves freely. Ice may have gotten stuck.

check to see if you ice bin has full size ice cube in it... if there is then you dispense is stuck in the crush mode check to see if there is something keep the crushing wheels from releasing... other than that it could be the control on the door..hope this helps

Good Afternoon Friend,

I understand that the ice maker in your Frigidaire refrigerator, model# FRS23H7CS, is crushing your ice, but will not dispense the crushed ice. It sounds like the dispenser is possibly jammed. Follow the following steps for a possible resolution:

1)The ice has melted and frozen around the auger due to infrequent use, temperature fluctuations, and/or power outages. Remove the ice container, thaw, and empty the contents. Clean the container, wipe dry, and replace it in the proper position. When new ice is made, dispenser should operate.

2)Ice cubes are jammed between the ice maker and the back of ice container. Remove the ice cubes that are jamming the dispenser.

3)Ice cubes could be frozen together. Use the dispenser often so that cubes do not freeze together.

4)The ice cubes are hollow or smaller than normal. The ice & water filter cartridge could be clogged. Replace the filter cartridge. Dispensing system operates best at 20 - 100 psi water pressure. Well water pressures should fall within this range.

If the above does not work, I suggest resetting your appliance, by either unplugging it or shutting the power off at your home's circuit breaker, for 3-5 minutes. Turn the power back on and try dispensing crushed ice. I ask that you please follow up with a comment on the post, at your convenience, to advise if further troubleshooting is needed or if your appliances status has changed successfully.

-Best Regards-
WP

Solenoid that switches blades from crushed to cubes is most likely not working and should be replaced

You have a solenoid switch which switches the dispenser back and forth from crushed to cube. It could be stuck or not working or the parts connecting it could be disconnected or broken. You will have to observe to see if any parts are moving and if any noise is coming from the solenoid.
With your model number I can find a diagram which may help.

I have a GE TFX25ppbaaa refrigerator. The ice maker corkscrew motor would run and provide crushed ice only. The corkscrew motor would not run when the switch was moved to the cubed ice ( half moon) setting.

I replaced the large Light/ water/ crushed ice/cubed ice switch , ( product service number GEH WR55X129 ) ( part number GE 162D6372 PO17 )and it fixed the problem. Cost was about $43.00.

I do not have a video, but you can get full schematics and assembly diagrams by entering model number here.

I hope that can help.

That means that the evaporator fan system that releases the the ice cubes is not working.

Use the number listed on the owner manual if you want to call a technician.

Enter model number on this website to find schematics and replacement parts.

hi there,

could be that the ice maker arm is getting stuck or may have some frost on it. can you supply the complete model # please?

thanks for the question looks like the ice maker does not cycle there is a electric motor that turns on to drop the ice seems like that doesnt work looks like you need a new ice maker Thanks for the questiuo The appliance doc