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Posted on Aug 17, 2017

Tomtom one 1st edition not working after donloading latest uk map

My tomtom one 1st edition is not woking after i downloaded the latest uk map ysterday on its mmory card as the map and post codes for some parts of Northampton were missing in the mmory card. when i turned it on the drum beating sound starts and then the device does not boot up. i have tried to contact the tomtom customer service and there was no email address avilable.can you please help?

  • Anonymous Jan 03, 2009

    Cant download to tom tom 1 with maps can download but wont put on to Tom Tom1

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5 Related Answers

Anonymous

  • 1153 Answers
  • Posted on Nov 25, 2007

SOURCE: Tomtom One 3rd Edition will not update US/Canada Map

sounds like you don't have enough space to download.

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Anonymous

  • 3587 Answers
  • Posted on Mar 16, 2008

SOURCE: tomtom one maps

How to contact Support
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Anonymous

  • 1 Answer
  • Posted on Mar 19, 2009

SOURCE: Upload latest western europe map v7.20 to TOMTOM 700 not possible

I have managed to solve the problem of loading a new map on my Go700 using a Mac. I discovered that Tomtom is incompatible with the Leopad operaying system, despite the protestations of the idiots at Tomtom ,so I reverted to an older Mac using Tiger.
Taking the instructions given to crinold, I tried to erase the disc on the 700 using home 1.5 - and it didn't work. So I went to disc utilities, highlighted and erased the Tomtom disc, and opened home 2,5. After being refused entry several times, like being told to load an already loaded device, I persevered, and managed, slowly, to add the map I had bought for 78 euros. T]One point oif interes is that when I bought the map, they site stated it would cost 63 pounds sterling, but switched it to euros when the invoice arrived. at a rate very favourable to Tomtom - funny, that.
This is sharp practice,probably illegal in many countries,, but, to be honest, dealing with the mysterious Tomtom company is so frustrating, that I don't have the time or inclination to fight them for the money they cheated from me.
How they survive with such an awful product and extremely bad after sales service is hard to understand - perhaps they won't ... we live in hope.

Anonymous

  • 39 Answers
  • Posted on Apr 21, 2009

SOURCE: Tomtom One 3rd Edition Map downloads

Some versions of the TomTom ONE 3rd Edition have limited internal memory(no memory card slot).

connect your device to TomTom Home to check how much memory you have available and check the map is not too big for the internal memory

Anonymous

  • 1 Answer
  • Posted on Nov 19, 2009

SOURCE: Latest map guarantee? Yeah right!

Yeah it sucks I also update it couple of times when I got it and nothing change a lot of streets where wrong and my house is not even on tomtom maps.

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Related Questions:

0helpful
1answer

Need to no about updated my tom tom plus would like to no what free maps there are

1) You need to download and install TomTom Home on your PC/Laptop: see attached official TomTom link:
http://www.tomtom.com/services/service.php?id=16

2) You will then need to connect your GPS unit via the provided USB cable to your PC/Laptop withTomTom Home running and connected to the internet.

3) Your current MAP can then be updated via the 'Update' selection. Any other 'system' files will also be updated automatically using this function.

4) Using TomTom Home, you can also download free add-ons such as 'Voices' and 'Colors schemes'.

If you just bought the unit within 3 months, you can update to the latest Map free of charge using 'Latest Map Guarantee' function in TomTom Home otherwise, there are NO FREE ADDITIONAL FREE MAPS.

Hope it Help: let me know how you go!
0helpful
1answer

Unable to download software to my computer

You need to install TomTom Home.

The link below will point you to the download site for the latest Windows PC software::

http://www.tomtom.com/services/service.php?id=16&tab=87

Tom Tom Home will then allow you to backup/restore your TomTom One software and get the latest updates for your current 'authorised' map.
1helpful
1answer

Latest map guarantee? Yeah right!

Yeah it sucks I also update it couple of times when I got it and nothing change a lot of streets where wrong and my house is not even on tomtom maps.
2helpful
1answer

TomTom One Navigation

1st edition
http://download.tomtom.com/open/manuals/one/ttone_manual.htm

2nd edition
http://download.tomtom.com/open/manuals/one2006/manual.htm


3rd edition
http://download.tomtom.com/open/manuals/one3rd/manual.htm

i doubt there is much difference between these manuals. you will need a pdf reader software to read these manuals such as
http://get.adobe.com/uk/reader/
2helpful
1answer

My new TomTom One will not complete the preference installation

Lorna R from the UK support team solved my problem - but it did require some persistence. If a folder FOUND.000 exists on your device then firstly delete it. I turned off my virus checker and all other programs. Then:

STEP 1 Check your Internet Connection

- Make sure that you have a fast broadband Internet connection, ideally 2mb/s or higher
- Check that you are not at the end of a British Telecom exchange. If you are, then you will find that you are not receiving your advertised Internet connection speed and the connection will be unstable. This can mean that any large downloads via TomTom Home may time out and not download fully.
- Make sure that you are connected to the Internet via a Network cable and not wirelessly. You can plug a network cable into the back of your Router and connect it to the network card on the back of your computer. Also, if you connect wirelessly, you have an extra layer of security which can interfere with downloads.
- Please ensure that your firewalls are configured to allow TomTom Home to connect to the Internet fully.

STEP 2 Reinstall TomTom Home

- Download and install TomTom Home from : http://www.tomtom.com/services/service.php?id=16&tab=87
- Open TomTom Home 2.6
- Click on ‘Remove Items -> Items from My Computer’
- Tick the option for ‘Applications’
- Tick the option for ‘Maps’
- Click on ‘Remove Selected Items’

STEP 3 Make a manual backup of your device

- Connect your TomTom to your computer and switch it on
- On a PC, create a new folder on your desktop and call it 'Backup'
- On a Mac, create a folder on the desktop and call it 'Backup'.
- On a PC, Open 'My Computer', you will see the TomTom as a removable storage device, e.g. TomTom (E:), double left click into it.
- Click on Edit -> Select All, then click on 'Edit -> Copy'
- Go to your Backup folder on your desktop that you have created, double left click into it and click on 'Edit -> Paste'

- On a Mac, you will see the TomTom device on the Desktop, double click into it.
- Select and copy all of the contents of the TomTom device.
- Go to your backup Folder that you have created and double click into it.
- Paste all the files into the backup folder.

Please also look at the following webpage in how to do this:-
http://www.tomtom.com/3171

*IMPORTANT*

Only proceed with Step 4 and 5 when you have successfully completed a manual backup of your device.

STEP 4 Remove the Map Folder from your device

- Connect the TomTom to the Computer
- Browse the contents of the TomTom via 'My Computer', (on a mac, click on the desktop icon for the TomTom disk)
- You will see the Files and folders for the TomTom.
- Delete the map folder e.g. Western Europe, or Western and Central Europe, or United Kingdom and Ireland

STEP 5 Download your Latest map Guarantee

- Open TomTom Home
- Log in to your TomTom account
- Click on Tools -> Use Latest map Guarantee
- If you see a map available for download, click on 'Get it Now'.

The map can take a few hours to download depending on the map size and your Internet connection.

If you find that your map is taking more than 5 hours to download or the Download does not install correctly, then unfortunately your Internet connection is preventing the map from downloading correctly. Ideally, you will need a faster and more stable Internet connection.
0helpful
2answers

No maps found error on tomtom 3rd edition

you need to uninstall tomtom home and then reinstall again you can do this at
http://tomtom.com/plus/service.php?=17

this will take you to thevery latest tomtom home downoad
1helpful
1answer

How to update tomtom 710 uk maps

TomTom makes it really easy to update maps for any one of their devices. You can get the latest Tele Atlas maps from TomTom by heading over to their Map Store. Pick your device, pick your map, and download. While they aren't free, they're extremely accurate and affordable
1helpful
1answer

Tomtom 1 (new edition) map of europe

I think you'll find that you can download it from tomtom home, with full technical help online & on the phone.

I dont advise COPYING it from a friend as you will get a symbol appear on the screen with a tomtom SD card with a large red cross through it, indicating that the tomtom knows its not a genuine copy.
0helpful
1answer

Tomtom One 3rd Edition will not update US/Canada Map

sounds like you don't have enough space to download.
80helpful
9answers

No maps found on tom tom one new edition

this problem just happened to me. i'd just bought my new tomtom one and tested it on the journey home. all was well and i was really impressed. that was until I got it home and went to update it to get the latest maps for my area. I installed all the software as instructed by the on screen prompts and downloaded the latest updates. i then went to turn the device on, and was greeted by a message stating ''no maps found!''

after almost two hours of complete frustration, i then tried probably the easiest solution anyone could think of:

First of all, connect the device to your computer and close down tom tom home. (making sure it isn't even open in the system tray).

Now, open my computer and find the device. it will be labelled as a storage device (mine was drive G). Open it up and find where the maps are saved to. Something like, UK and Ireland, or something similar relating the place you live. Once located, delete them manually.

Now, reopen tomtom home and go to tools. Click ''use latest map guarantee''. It will then download the maps again and install them onto the device.

Next disconnect using the option 'disconnect device'' from the device menu.

Finally turn on your tom tom if it doesn't automatically, and you should be back in business. This worked for me, after trying numerous way more complicated solutions I found in various forums.

Hope it works for you too!
xx
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