I downloaded the pictures and they all turned out black.

as I can download pictures to computer?

You need to install Disney Pix 2 software and the Disney Pix Micro Downloader to your computer via the software CD that came with the Disney Pix Micro.

You can download required software from HERE
Select appropriate software in list as per Windows running in your computer. Click that link and download required file.

Unfortunately Disney has made the Pix Micro Digital Camera's only Windows2000, XP & Vista Compatible.

Here is the system requirements take from Disney's website for their Pix Micro Digital Cameras

System Requirements:

• Windows 2000, XP: 300 MHz or faster processor, 128 MB of RAM
• Windows Vista: 800 MHz or faster processor
• 300 MB free hard disk space
• USB Port

Out of all of the feature Pix Micro Cameras they feature on their website, not one supports the Mac OS X system platform.

- Mactechtrainer
Sr. Mac Support Specialist

Heard this before, and the reply from Disney was buy a new disc. Try their webpage for support. If you can prove purchase you mightv be lucky But dont hold your breath

When I connect Camera after downloading software it comes up with unknown usb device.

Download the software at http://digiblue.com/customer-service/downloads/index.html

Under the driver downloads choose the first option: Disney Pix Micro Drivers & Downloader Program for WIN 2000, XP, or Vista

My daughter was SO SO excited when she received Hannah Montana Disney Pix Digital camera from christmas she cried. She cried MORE when she took her first picture and didn't see anything on the display screen it was completely blue! NOTHING! $40.00 down the darn drain and my daughter feelings crushed on Christmas. I couldn't afford to purchase her anything else. Called support that 1-888-800-0507 something like that,,,,,it took me twenty-one minutes to tell me to return it. WHAT! They said its a defect! WHAT! When I returned the camera they didn't HAVE any, now she is really UPSET!

Never again,
Parent

Depending on your operating system the downloader program may not work.

1. Open 'My Computer' or 'Computer' on Vista and connect the camera to the PC.
2. Watch the screen for a new "Removable Disk" to appear.
3. Double click on the "Removable Disk".
4. Double click on the folder "DCIM".
5. Pictures will be located in the listed sub-folder. This should be named "100IMAGE".

You can then drag and drop or cut and paste them into the My Snapshots folder located in My Pictures.

You can get the user manual and drivers at http://digiblue.com/customer-service/downloads/index.html.

Hi,

You can download the manual from here.