Kenwood DNX5120 DVD Navigation System GPS Receiver Logo
Posted on Jan 02, 2009

Suddenly all detailed maps are locked, I can't unlock them

I have a Kenwood DNX5120 GPS system installed in Spring '06. Everything has worked fine until the other day when I found that the detailed maps are locked. I see nothing in the manual about locked maps. I have used no updates and changed nothing (not intentially at least). I am unable to use the system at alll. Any help would be appreciated.

  • 2 more comments 
  • Anonymous Jan 04, 2009

    I have the same problem on my Keenwood navigator DNX7200

  • Anonymous Jan 27, 2009

    THE MAPS ARE LOCKED

  • Anonymous Mar 06, 2009

    Same problem

  • kirrabolt Mar 25, 2009

    all maps are locked, you can't acces the address locations, cities, streets, intersections & you almost have no idea where you are on the screen because it will only show major highways & interstates



    THIS FRICKIN SUCKS!!!

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  • Posted on Mar 26, 2009
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I had the same problem so I went to garmin.com/kenwood and downloaded the latest update to my pc unzipped the file and burned it to a cd put the cd in my dnx5120 and updated my system and my maps came back ... read the install instruction on their web site and this should solve the problem at least it did for me ....good luck hope this was helpful to all ...

  • revaortiz May 20, 2011

    This must sound really stupid, but on the installation instructions. How do you do step # 7. Use CD burning software to greate a 'garmin' directory on the CD

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You can download the free instruction manual in PDF format by clicking this link.
  • You'll require Adobe PDF Reader installed on your computer to view the manual. If it is not already installed on your computer, download it free from: http://get.adobe.com/reader/
Hope this solves your problem. Thanks for using FixYa.
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This question is the proverbial How long is a piece of string!

For a start the "other functions" you speak of are burned into the ROM
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If this is still happening then go to Kenwood direct, they supplied the unit with the pre loaded software and therefore they should deal with the problem as they are not supposed to lock the software. Kenwood if need be will contact Garmin for you. You may find that they have experienced this problem with other users too.
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greetings and hope it will work soon, Gilbert.
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''key-pad" locked, unlock by pushing two buttons at he same time, check your manual for which two buttons it is on your type of kenwood.
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