Maytag Neptune MAH5500B Front Load Washer Logo
Billy Lynch Posted on Oct 21, 2012
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Maytag neptune mah5500b sr code

During the last spin cycle the unit stops with a sr code. about 5 min. later the door unlocks and you have to statt over

1 Answer

Richard Roth

Level 3:

An expert who has achieved level 3 by getting 1000 points

Top Expert:

An expert who has finished #1 on the weekly Top 10 Fixya Experts Leaderboard.

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

  • Maytag Master 9,472 Answers
  • Posted on Oct 22, 2012
Richard Roth
Maytag Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

Top Expert:

An expert who has finished #1 on the weekly Top 10 Fixya Experts Leaderboard.

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

Joined: Nov 14, 2010
Answers
9472
Questions
2
Helped
2627438
Points
28464

Machine control is attempting to drive the motor but is not seeing any tach response.
Visual check shows motor is not moving. (Locked, Hall Sensor fault).

Evaluate wire harness for loose or unhooked connections.

Testimonial: "Thanks, I tried to find loose connection. all seemed tight"

  • Richard Roth
    Richard Roth Oct 29, 2012

    If all the connections are good, then you will need to replace the control board. Here is the part you need. http://click.linksynergy.com/fs-bin/clic...

×

5 Related Answers

Anonymous

  • 2 Answers
  • Posted on Mar 27, 2009

SOURCE: maytag neptune MAH5500B spins 2 minutes and shuts

It's probably because you have a unbalanced load. I bet you are hearing the washer banging around. Take a few items out as the most common cause is you filled the washer with too much clothing.

Ad

Anonymous

  • 183 Answers
  • Posted on Dec 27, 2007

SOURCE: Maytag front load washing machine Model MAH5500B misses spin cycle

either balance load sensor or machine failing to drain in the allocated time, check pump/filter for blockage

Anonymous

  • 335 Answers
  • Posted on May 30, 2009

SOURCE: maytag neptune washer stops after filling

Hello n8mtsn,

I would pull the 120VAC power cord to the washer for 10 seconds then power back up.
See if you can get into service mode. To enter Service Mode press and hold he Enviro Plus and Spin Only keys for three seconds or until the control beeps and the display reads “00”. If you can’t get into Service Mode I feel you have a Control Board issue/failure.

If you can get into Service Mode then go to page 15 of the SM and we want to try a Quick Service Cycle test. Follow the instructions to enter the Quick Service Cycle test and let us know the results. If the test will run it will take about 10 minutes.
Link to Service Manual for reference. Sears Parts Direct for reference.
Rich

Anonymous

  • 27 Answers
  • Posted on Jun 14, 2009

SOURCE: Maytag Neptune MAH5500B stopped suddenly - no power or lights

Control Panel is bad, need to replace

Anonymous

  • 1554 Answers
  • Posted on Mar 22, 2010

SOURCE: Maytag front load washer Neptune MAH5500B codes FL and DO

There is an emergency access cord provided for the manual unlocking of the washer door and can be accessed by removing the dispenser bezel. Open the dispenser cover and remove the four screws securing the dispenser bezel to the top cover then lift the bezel off. Once the bezel is removed, look for the nylon cord near the door lock assembly through the opening left by the dispenser bezel. Pull the cord away from the door lock assembly to pivot the mechanical opener and push the locking lever into the open position. Open and close the door several times then start a new cycle.

Check the door lock assembly if the problem persists and replace it when necessary. Disconnect power to the washer prior to servicing to avoid the risk of electric shock.

Access to the door lock assembly requires the removal of the front panel, dispenser bezel, and lifting of the top cover.

Open the dispenser cover and remove the four screws securing the dispenser bezel to the top cover then lift the bezel off.

Open the washer door and remove the two screws securing the door hinge and the front panel to the front shroud assembly. Do the same to the two screws on the opposite side of the door opening.

Disengage the front panel posts from the clips located on the face of the cabinet by grasping the upper part of the front panel posts and pressing in on the outer edges then twisting it inward. Once the front panel posts are released from the cabinet, tilt the front panel away from the cabinet and remove it.

Remove the two 5/16" hex-head screws securing the two top cover hold down brackets; one on each side. Swing the brackets to the outside to unhook it from the lip of the top cover then lift the top cover to expose the door lock assembly. Prop up the top cover to prevent it from falling back into position while accessing the door lock assembly.

Disconnect the wiring harnesses from the door lock assembly and the two mounting screws then rock the top of the assembly forward and lift it off the front shroud assembly.

Clean the wiring terminals and the connectors then reseat the connectors several times. Replace the door lock assembly when the problem is not resolved.

Install the new door lock assembly in reverse of the steps given above. Review the steps thoroughly for easy reassembly of the washer. Make sure the wiring harnesses are properly and firmly seated to the door lock assembly terminals. The door lock assembly is part number 22004435.

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

House fuse blew last night

Plastic lead inside front of soap dispenser unlocks door.
Remove front panel, undo top panel & lift up, check wax motor (red / brown unit above / top of door), usually burnt out taking control board with it. If you are going to repair fit 5 amp fuse in line with wax motor or fit later model door lock mechanism.
0helpful
1answer

My neptune washer stop working. has power but doesnt cycle. shows a FL code. cycle i mean as spin to start washing

FL means that the door isn't locked properly. Make sure that its locked tightly and restart the cycle
0helpful
1answer

My Neptune washer turns off after about 40 mins into a 58mins cycle. I can't get it to re-start on that programme, but it will re-start on a spin cycle and spin quite satisfactory. where is the filter to...

this neptune dosent have a filter sump.... remove 1 screw off both door hinges and non hinge side lift door up and off remove front panel pump is on floor bottom right side
6helpful
1answer

Maytag neptune

There is 2 possible problems. 1. Pump will make noise as soon as the drain and spin starts. 2. Rear bearing this noise usually starts later in cycle as the drum gets up to final speed. The rear bearing of coarse is the most expensive of the two as it is part of the outer tub.
0helpful
1answer

Maytag Neptune makes loud drums like sound 5 min before it stops.

its probably because of the way the clothes are in it. you have to make sure the clothes arent leaning to one side and that they are evenly set up. otherwise when it goes into the spin cycle itll lean and hit the side of the washers inside and make it shake and do what you said it was doing.
2helpful
1answer

Maytag neptune MLG2000AWW does not turn off at end of spin cycle

d sounds as if your having a timer issue here. not recognizing the end of cycle and entering a new one ( bad timer).. as far as time of unlocking this is normal, theres a wax motor holding the door shut for i believe 3 min's.. and the water sloshing sounds is also normal they use a "water filled" balance ring around the perimeter of tub to help with the overall balance of machine
6helpful
2answers

PF display on my maytag neptune

it stands for power failure. i would unplug the machine for 5 or 10 minutes and that should reset the micro computer.
0helpful
2answers

SPIN CYCLE

need more information is it top load or front
Not finding what you are looking for?

740 views

Ask a Question

Usually answered in minutes!

Top Maytag Washing Machines Experts

Ronny Bennett Sr.
Ronny Bennett Sr.

Level 3 Expert

6988 Answers

Brad Brown

Level 3 Expert

19187 Answers

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Are you a Maytag Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...