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Jamie Orr Posted on Oct 20, 2012
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Installed but not heating

State censible model CD5-30-20RS973-0 plugged in but not heating.

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Gene Haynes

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  • Water Heaters Master 5,391 Answers
  • Posted on Oct 21, 2012
Gene Haynes
Water Heaters Master
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State point-of-use electric water heater plugs in.
Check that outlet has power.

The water heater must be full of water or elements burn out instantly.
Test the element.
http://waterheatertimer.org/How-to-test-water-heater-element.html
http://waterheatertimer.org/How-to-install-point-of-use-water-heater.html

Match voltage to water heater:
This electric water heater, like all electric water heaters, will work on 120Volt, 208-240Volt or 3-phase unbalanced.
But wire size and breaker must match element wattage.
If you have outlet, check the wire size and breaker, and check what other devices are drawing power from same circuit, then add up total watts and compare with charts on link below.
http://waterheatertimer.org/Color-codewire.html#water-heater

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

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Sounds like a truck

If the heater is more then a few years old the heat exchanger is probably corroded. Air flow from the blower motor can't squeeze thru the exchanger fins and causes loud vibrations. It can sometimes be cleaned but usually requires replacement of the heat exchanger. If you are not familiar you should definitely have a professional sevice the unit. Continued use in its current state can cause many other issues. Be prepared because the heat exchanger is the most expensive part of the heater and the most difficult to replace
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I have a GE "SmartWater" Model #GE50M6A It only has 120 volts on the lower element. It is not heating water, but does have 240 volts to the upper element and, as I stated, 120v to the lower element.

1) Test elements,and if elements are good, replace both thermostats
http://waterheatertimer.org/How-to-troubleshoot-electric-problems-with-water-heater.html

2) Test across top two screws on upper thermostat for 240Volts.
If this test shows 240V, then no more voltage testing is needed.
http://waterheatertimer.org/How-water-heater-thermostats-work.html#electric

3) Add comment Feb 2013 and say where you are so far

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

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Include product brand, model and type for best possible answer.
Include if this is new installation, or installation that worked before and stopped working.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

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I have had a problem with my central heating system since the summer. The heating sometimes comes on in the middle of the night, even though the timer turns off at 11.00 pm. A plumber fitted a new timer...

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You are right you definetly have some issues there and it would seem that the "short" either messed with the brain of your heater or the critter is wired wrong.
To be totally honest for me to sit at a computer and try to assume what exactly went wrong would be totally unprofessional.
If you were my customer I would be telling you to call me the next time it acted up and let it in that state so that I could come and do some testing ti figure what the problem is... Once you reset the rpoblem goes away and I am out o luck to find it.
See if you can find someone that will come and treouble shoot that thing while it is in the failed state, that will let you know for sure hwat the issue is.

I hope that this will help you to solve your problem!

Thanks for using Fixya!!

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Th epproblem you are most likely have is from a safety called a flag switch usually located either in the blower or right past it. When you unplug and replug you reset the switch. Sequence of events.  1 fan comes on. 2 switch is made from the airflow of the fan.  3 ignitor come on 4. main gas valve opens and ignitor starts flame. 
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Yep they make gas pipe for that .Lowes should have it.
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