Won't drain, when set to drain, hums, but won't work
The "nd" indicates "no drain" and would usually mean something is wrong with the drain pump.
I would suggest checking the drain pump for obstructions or if it hums or tries to run.
Most likely there is a piece of clothing in the pump or it's bad and needs to be replaced.
The wrong soap might cause excessive suds and create a drain problem.
The image below will help you remove the front panel to access the pump.
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