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Posted on Jan 01, 2009
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Trying to locate mother's account by SID on car installed receive

In an effort to activate an account for my brother on my mother's sirrius account, a sirrius representative said to turn her can installed receiver to 0 to identify the SID number of her receiver - but 0 is not displaying the SID number on her sirrius car radio. Is there another way to identify her account or locate the sirrius number on her receiver which was installed at the time of purchase - some time ago. Thank you!

  • joanmerryb Jan 26, 2009

    Thanks so much Bubbabear64! Wish you worked for Sirius!! My brother is currently groovin to his Sirius tunes as we speak!

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Tim Babcock

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  • Master 2,794 Answers
  • Posted on Jan 17, 2009
Tim Babcock
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You can lookup the SID on Sirius.com if the reciever has been activated. Customer service should have the number as well if you know the phone number used during registration.

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Vista - The User Profile Service failed the logon. User profile cannot be...

How to Fix the Error "The User Profile Service failed the logon. User profile cannot be loaded."Information. When you log on to Vista using a temporary profile (user account), you receive this error message:For more information, KB947215.The User Profile Service failed the logon. User profile cannot be loaded Note Warning If you have this error message below instead, then see: How to Fix the Error "Your user profile was not loaded correctly! You have been logged on with a temporary profile." in Vista Your user profile was not loaded correctly! You have been logged on with a temporary profile.Changes you make to this profile will be lost when you log off. Please see the event log for details or contact your administrator.Tip. If the steps in the tutorial below do not help or you wish to try this first, then: You can try doing a System Restore at boot to see if it can fix this before using the instruction in the tutorial below. 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If this was the only normal administrator account you had, then Safe Mode should automatically boot into the built-in Administrator account.A) If Safe Mode did not boot into the built-in Administrator account, then enable the Built-in Administrator account. If it did , then go to step 2C.B) Logoff in Safe Mode, and then logon to the built-in Administrator account to logon with that account in Safe Mode.C) Go to OPTION ONE or OPTION TWO.OPTION ONE:Fix the User Account Profile1. Open the Start menu.2. In the white line (Start Search) area, type regedit and press Enter.3. If prompted, either click on Continue or enter the password for the Administrator account.4. In regedit, 5: Code: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionProfileList5. In the left pane, look for the S-1-5..... folder (SID key) with the long number that has .bak at the end of the numbers. (See screenshots below steps 6A and 7B (NOTE: A) In the right pane, look at the ProfileImagePath to verify that this is the user account profile that has the error.B) You may have another S-1-5..... folder (SID key) above it with the exact same number without the .bak at the end of it.6. For Two S-1-5..... folders (SID key) with the same Number -NOTE: This is if you have two S-1-5..... folders (SID key) with the exact same numbers, but the second (below) one has the .bak at the end of the numbers.A) In the left pane, right click on the first (top) S-1-5..... folder (SID key) that does not have .bak at the end of the numbers and click Rename. (B) Add .bk to the end of the numbers. C) In the left pane, right click on the second S-1-5..... folder (SID key) with .bak at the end of the numbers and click Rename. D) Remove only .bak from the end of the numbers and press Enter.E) Now go back and Rename the first one with .bk to .bak now at the end of the numbers and press Enter. F) Go to step 8.7. For Only One S-1-5..... Folder (SID key) with .bak -NOTE: This is if you only have one S-1-5..... folder (SID key) for your user account with .bak at the end of the numbers.A) In the left pane, right click on the S-1-5..... folder (SID key) with .bak at the end of the numbers and click Rename. (See screenshot below)B) Remove only .bak at the end of the numbers and press Enter. 8. In the right pane of the one without .bak now, right click on RefCount and click on Modify. NOTE: If you do not have RefCount, then right click on a empty space in the right pane and click New and DWORD (32 bit) Value, then type RefCount and press Enter. This value for this entry will reset and return back to the original value after you have restarted the computer and logged on to the account.A) Type 0 (number) and click on OK. 9. In the right pane of the one without .bak now, right click on State and click on Modify. (See screenshot below step 10)NOTE: This value for this entry will reset and return back to the original value after you have restarted the computer and logged on to the account.A) Type 0 (number) and click on OK. (10. The registry will now look like this for the one without .bak now. (See screenshot below)11. Close regedit.12. Restart the computer.13. See if you can logon now.NOTE: If this still does not help, then either try OPTION TWO below or see the yellow TIP box at the top of the tutorial.OPTION TWO:Delete the User Account ProfleWarningYou can do this option if you do not care about losing the user account and the contents in the user folders. Your programs will still be installed, but you will need to create new shortcuts for them afterwards. 1. Delete the User account profile that this error is for.NOTE: See: How to Delete a User Account in Vista2. Open the Start menu.3. In the white line (Start Search) area, type regedit and press Enter.4. If prompted by UAC, click on Continue.5. In regedit, go to: Code:HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionProfileList6. In the left pane, click on one of the S-1-5..... folders (SID key) with the long number in it. NOTE: It may have .bak at the end of it.A) In the right pane, look at the ProfileImagePath to see if this is the same user account that you deleted in step 1 above.B) Repeat step 6 until you find the one that you deleted in step 1 above.NOTE: If the user account is not here, then it has already been removed when deleted in step 1. Go to step 9.7. To Backup the Registry SID Key -WARNING: You should backup this SID key to be safe in case you delete the wrong one in step 8 below.A) Right click on the SID key, and click on Export.B) Type in a name and save the REG file to a safe location. NOTE: This is your backup. To Restore the Backup, right click on the REG backup file and click on Merge.C) Continue on to step 8.8. 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tip

How to rename or move a User Profile folder ?

To rename (or move) the User Profile folder, you may use the following method. This method has been adopted from KB314843, but this page explains in detail how to rename an User account home directory.
Though you can move or rename the user profile folder, there may be some side-effects after using this method. This is because of the reason that there may be some absolute path (to the old user profile folder) references in the registry, made by third-party software. Therefore, there may be a loss of functionality in some third-party software which stores the file locations as absolute paths, in the registry.
Before modifying the registry, you need to take a full backup, in case you want to Undo the changes or to recover from disasters caused by incorrect registry modifications if any. You may use ERUNT for a full registry backup. Use Registry Editor at your own risk
Rename the User Profile folder using Windows Explorer
  • Logon to an admin account that is not the account being renamed.
  • Open the Documents and Settings folder, by typing this in Start, Run dialog:
%SystemDrive%\Documents and Settings
  • The list of folders will be displayed. Select the corresponding folder of the user account that you want to rename.
Example %SystemDrive%\Documents and Settings\OldUsername
becomes
%SystemDrive%\Documents and Settings\NewUsername

Next step is to notify the registry that the folder has been renamed (or the Profile Path has been changed)


Changing the ProfileImagePath value in the registry

ProfileList key, SIDs and the ProfileImagePath value The ProfileList registry key contains some sub-keys, which are nothing but the list of User Account Security Identifiers (SID). Each of the SID represents an Account. The key is located here:
HKEY_LOCAL_MACHINE \ SOFTWARE\ Microsoft\ Windows NT \ CurrentVersion \ ProfileList
Identify the SID for your User account, and change the Profile path
  • To know the SID for your user account, you may use the script sidlist.vbs
  • Download the script and run it. (The User Account names and SIDs will be listed in a log file, and opened automatically.)
  • Note down the SID for your account.
  • Then, in the Registry Editor, select the correct SID that belongs to your user account.
  • In the right-pane, double-click the ProfileImagePath value and set the correct path and folder name. ( The ProfileImagePath stores the full path of the User account home folder. )
Example %SystemDrive%\Documents and Settings\OldUsername
becomes the following:
%SystemDrive%\Documents and Settings\NewUsername


You're done now. Close Registry Editor, and restart Windows. See if you're able to logon to that user profile successfully. Additionally, to verify if the path has been changed successfully, type SET in the Command Prompt. If you find any abnormal behavior while running an application (in case), you may Undo the above procedure. Then you may use the Copy To Profile method instead to accomplish your task.

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How to Fix the Error "The User Profile Service failed the logon. User profile cannot be loaded." Information. When you log on to Vista using a temporary profile (user account), you receive this error message: For more information, KB947215. The User Profile Service failed the logon. User profile cannot be loaded Note Warning If you have this error message below instead, then see: How to Fix the Error "Your user profile was not loaded correctly! You have been logged on with a temporary profile." in Vista Your user profile was not loaded correctly! You have been logged on with a temporary profile. Changes you make to this profile will be lost when you log off. Please see the event log for details or contact your administrator. Tip. If the steps in the tutorial below do not help or you wish to try this first, then: You can try doing a System Restore at boot to see if it can fix this before using the instruction in the tutorial below. If you do not want to repair the user profile, you can delete it and create a new user account in OPTION TWO. If this still does not work for you, then you will be left with doing a clean install for your Upgrade or Full version of Vista. Try the option at this link: Rob Brooks-Bilson's Blog: Fix for Vista's: The User Profile Service service failed the logon. User profile cannot be loaded STEP ONE: Logon to the Computer Warning You must be logged on to an administrator account from step 1 or 2 below before you can move on to do either the OPTION ONE or OPTION TWO sections. 1. Logon to another Administrator account. NOTE: If you do not have another Administrator account, then proceed to step 2. A) Go to OPTION ONE or OPTION TWO. 2. Boot into Safe Mode. NOTE: You may not need to enable the built-in Administrator account. If this was the only normal administrator account you had, then Safe Mode should automatically boot into the built-in Administrator account. A) If Safe Mode did not boot into the built-in Administrator account, then enable the Built-in Administrator account. If it did , then go to step 2C. B) Logoff in Safe Mode, and then logon to the built-in Administrator account to logon with that account in Safe Mode. C) Go to OPTION ONE or OPTION TWO. OPTION ONE: Fix the User Account Profile 1. Open the Start menu. 2. In the white line (Start Search) area, type regedit and press Enter. 3. If prompted, either click on Continue or enter the password for the Administrator account. 4. In regedit, go to: (See screenshot below step 5) Code: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList 5. In the left pane, look for the S-1-5..... folder (SID key) with the long number that has .bak at the end of the numbers. (See screenshots below steps 6A and 7B) NOTE: A) In the right pane, look at the ProfileImagePath to verify that this is the user account profile that has the error. B) You may have another S-1-5..... folder (SID key) above it with the exact same number without the .bak at the end of it. 6. For Two S-1-5..... folders (SID key) with the same Number - NOTE: This is if you have two S-1-5..... folders (SID key) with the exact same numbers, but the second (below) one has the .bak at the end of the numbers. A) In the left pane, right click on the first (top) S-1-5..... folder (SID key) that does not have .bak at the end of the numbers and click Rename. ( B) Add .bk to the end of the numbers. C) In the left pane, right click on the second S-1-5..... folder (SID key) with .bak at the end of the numbers and click Rename. D) Remove only .bak from the end of the numbers and press Enter. E) Now go back and Rename the first one with .bk to .bak now at the end of the numbers and press Enter. F) Go to step 8. 7. For Only One S-1-5..... Folder (SID key) with .bak - NOTE: This is if you only have one S-1-5..... folder (SID key) for your user account with .bak at the end of the numbers. A) In the left pane, right click on the S-1-5..... folder (SID key) with .bak at the end of the numbers and click Rename. (See screenshot below) B) Remove only .bak at the end of the numbers and press Enter. 8. In the right pane of the one without .bak now, right click on RefCount and click on Modify. NOTE: If you do not have RefCount, then right click on a empty space in the right pane and click New and DWORD (32 bit) Value, then type RefCount and press Enter. This value for this entry will reset and return back to the original value after you have restarted the computer and logged on to the account. A) Type 0 (number) and click on OK. 9. In the right pane of the one without .bak now, right click on State and click on Modify. (See screenshot below step 10) NOTE: This value for this entry will reset and return back to the original value after you have restarted the computer and logged on to the account. A) Type 0 (number) and click on OK. ( 10. The registry will now look like this for the one without .bak now. (See screenshot below) 11. Close regedit. 12. Restart the computer. 13. See if you can logon now. NOTE: If this still does not help, then either try OPTION TWO below or see the yellow TIP box at the top of the tutorial. OPTION TWO: Delete the User Account Profle Warning You can do this option if you do not care about losing the user account and the contents in the user folders. Your programs will still be installed, but you will need to create new shortcuts for them afterwards. 1. Delete the User account profile that this error is for. NOTE: See: How to Delete a User Account in Vista 2. Open the Start menu. 3. In the white line (Start Search) area, type regedit and press Enter. 4. If prompted by UAC, click on Continue. 5. In regedit, go to: (See screenshot below step 7) Code: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList 6. In the left pane, click on one of the S-1-5..... folders (SID key) with the long number in it. NOTE: It may have .bak at the end of it. A) In the right pane, look at the ProfileImagePath to see if this is the same user account that you deleted in step 1 above. B) Repeat step 6 until you find the one that you deleted in step 1 above. NOTE: If the user account is not here, then it has already been removed when deleted in step 1. Go to step 9. 7. To Backup the Registry SID Key - WARNING: You should backup this SID key to be safe in case you delete the wrong one in step 8 below. A) Right click on the SID key, and click on Export. B) Type in a name and save the REG file to a safe location. NOTE: This is your backup. To Restore the Backup, right click on the REG backup file and click on Merge. C) Continue on to step 8. 8. To Delete the Registry SID Key - A) Right click on the SID key, and click on Delete. B) Click on Yes to confirm deletion. 9. Close regedit. 10. Now, just create a new normal Administrator account. NOTE: See: How to Create a New User Account in Vista 11. Restart the computer, and log on to your new account. NOTE: If this still does not help, then either try OPTION ONE above or see the yellow TIP box at the top of the tutorial.
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Logon user profile cannot be loaded

It sounds like your user profile was deleted. Can you log on with any other account? Here is a link to this issue on Microsoft's sit. It's a little technical but it's the info you need:

http://support.microsoft.com/kb/947215/en-us
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Satellite radio controls

FixYa,
I went back to "Best Buy" installers and they quickley pointed out that I had pressed the scan button, and that it was still activated.
I pushed the scan button again, that turned it off, and the new sirrius satellite radio is now working perfectally.
"Thanks"
Jack
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