Incomplete brew When making eight cups after brew cycle is complete there is about 3 ounces of coffee,we have to repeat the brew cycle at least five times to get two full cups of coffee. The maker is about 6 months old and started having this problem about two months after purchase,we have cleaned maker as per instructions and find no help in troubleshooting guide.Any help would be greatly appreciated.Happy New Year

Your b60 may need to be descaled. There might be scale built up on the water level probes in you machine. I have listed the directions below:


Brewer De-Scaling Instructions
Brewer Model: Elite B40 ' Classic B44
Special Edition B60 ' Platinum B70
To begin, you will need the following:
• 48 ounces of undiluted white vinegar
• Large ceramic mug (do not use a paper cup)
• Access to an empty sink
PREPARE
Step 1:
Empty the water in the Water Reservoir.
Step 2:
Disable "Auto Off features."
FILL AND CLEAN
Step 1:
Pour approximately 48 ounces of the vinegar
into the Water Reservoir.
Step 2:
Place a large mug on the Drip Tray Plate and run a brew cycle.

DO NOT USE A K-CUP
, just press the BREW Button. Pour the contents of

the large mug into the sink.
Step 3:
Repeat the brew process without a K-Cup until"ADD WATER"

is indicated.
Step 4:
Now let the Brewer stand for at least 4 hours while still on.

Step 5:
Discard any residual vinegar and rinse the
Water Reservoir thoroughly.
RINSE
Step 1:
Ensure the Water Reservoir is filled with fresh water.

Step 2:
Place a large mug on the Drip Tray Plate and
water brew cycle. Pour the contents of the
large mug into the sink.
Step 3:
Repeat brew process until "ADD WATER is indicated.

Step 4:
You may need to perform additional water brew
cycles if you notice any residual taste.
NOTE:
If "DE-SCALE" is still displayed after
completing the procedure, repeat the
descaling procedure above.

Your b60 may need to be descaled. There might be scale built up on the water level probes in you machine. I have listed the directions below:


Brewer De-Scaling Instructions
Brewer Model: Elite B40 ' Classic B44
Special Edition B60 ' Platinum B70
To begin, you will need the following:
• 48 ounces of undiluted white vinegar
• Large ceramic mug (do not use a paper cup)
• Access to an empty sink
PREPARE
Step 1:
Empty the water in the Water Reservoir.
Step 2:
Disable "Auto Off features."
FILL AND CLEAN
Step 1:
Pour approximately 48 ounces of the vinegar
into the Water Reservoir.
Step 2:
Place a large mug on the Drip Tray Plate and run a brew cycle.

DO NOT USE A K-CUP
, just press the BREW Button. Pour the contents of

the large mug into the sink.
Step 3:
Repeat the brew process without a K-Cup until"ADD WATER"

is indicated.
Step 4:
Now let the Brewer stand for at least 4 hours while still on.

Step 5:
Discard any residual vinegar and rinse the
Water Reservoir thoroughly.
RINSE
Step 1:
Ensure the Water Reservoir is filled with fresh water.

Step 2:
Place a large mug on the Drip Tray Plate and
water brew cycle. Pour the contents of the
large mug into the sink.
Step 3:
Repeat brew process until "ADD WATER is indicated.

Step 4:
You may need to perform additional water brew
cycles if you notice any residual taste.
NOTE:
If "DE-SCALE" is still displayed after
completing the procedure, repeat the
descaling procedure above.

1.Power off machine.
2.Using a metal paperclip, insert it into left side of top needle. It must insert at least 1" deep.Insert it into slot on right side and again from back of needle.
3.Remove KCup cradle.Separate bottom from top.In the top section, insert the paperclip up into bottom needle from the bottom upwards.It will not go all the way thru and this is normal.
4.Reassemble KCup cradle and reinsert it back into coffee maker.
5.Power on machine.
6.Brew a cup of water only.There may be coffee grounds in the water and these should eventually clear during the remaining steps.NOTE: A large cup brew cycle should output a full 8 ounces (235cc).Less means there is still a blockage
7.Empty reservoir and fill with undiluted distilled white vinegar.Repeatedly run brewing cycle until Add Water light comes on.
8.Make sure Auto-OFF is NOT set and let last cycle of vinegar remain inside machine for 4 hours.
9.Refill reservoir with fresh water and repeatedly run brewing cycle until the water is clear and odorless.
10.Set Auto-OFF, if preferred.

1.Power off machine.
2.Using a metal paperclip, insert it into left side of top needle. It must insert at least 1" deep.Insert it into slot on right side and again from back of needle.
3.Remove KCup cradle.Separate bottom from top.In the top section, insert the paperclip up into bottom needle from the bottom upwards.It will not go all the way thru and this is normal.
4.Reassemble KCup cradle and reinsert it back into coffee maker.
5.Power on machine.
6.Brew a cup of water only.There may be coffee grounds in the water and these should eventually clear during the remaining steps.NOTE: A large cup brew cycle should output a full 8 ounces (235cc).Less means there is still a blockage
7.Empty reservoir and fill with undiluted distilled white vinegar.Repeatedly run brewing cycle until Add Water light comes on.
8.Make sure Auto-OFF is NOT set and let last cycle of vinegar remain inside machine for 4 hours.
9.Refill reservoir with fresh water and repeatedly run brewing cycle until the water is clear and odorless.
10.Set Auto-OFF, if preferred.

From http://www.keurig.com/customer-service/brewer-registration-and-support/~/media/Files/Keurig%20Brewer%20Manuals/De-scaling_instructions.ashx
To begin, you will need the following:

• 48 ounces of undiluted white vinegar
• Large ceramic mug (do not use a paper cup)
• Access to an empty sink

PREPARE Step 1: Empty the water in the Water Reservoir. Step 2: Disable "Auto Off" features.
FILL AND CLEAN Step 1: Pour approximately 48 ounces of the vinegar into the Water Reservoir. Step 2: Place a large mug on the Drip Tray Plate and run a brew cycle. DO NOT USE A K-CUP, just press the BREW Button. Pour the contents of the large mug into the sink. Step 3: Repeat the brew process without a K-Cup until "ADD WATER" is indicated. Step 4: Now let the Brewer stand for at least 4 hours while still on. Step 5: Discard any residual vinegar and rinse the Water Reservoir thoroughly.
RINSE Step 1: Ensure the Water Reservoir is filled with fresh water. Step 2: Place a large mug on the Drip Tray Plate and water brew cycle. Pour the contents of the large mug into the sink. Step 3: Repeat brew process until "ADD WATER" is indicated. Step 4: You may need to perform additional water brew cycles if you notice any residual taste. NOTE: If "DE-SCALE" is still displayed after completing the procedure, repeat the de-scaling procedure above.

1. Power off machine.

2. Using a metal paperclip, insert it into left side of top needle. It must insert at least 1" deep. Insert it into slot on right side and again from back of needle.

3. Remove KCup cradle. Separate bottom from top. In the top section, insert the paperclip up into bottom needle from the bottom upwards. It will not go all the way thru and this is normal.

4. Reassemble KCup cradle and reinsert it back into coffee maker.

5. Power on machine.

6. Brew a cup of water only. There may be coffee grounds in the water and these should eventually clear during the remaining steps. NOTE: A large cup brew cycle should output a full 8 ounces (235cc). Less means there is still a blockage

7. Empty reservoir and fill with undiluted distilled white vinegar. Repeatedly run brewing cycle until Add Water light comes on.

8. Make sure Auto-OFF is NOT set and let last cycle of vinegar remain inside machine for 4 hours.

9. Refill reservoir with fresh water and repeatedly run brewing cycle until the water is clear and odorless.

10. Set Auto-OFF, if preferred.

1. Power off machine.

2. Using a metal paperclip, insert it into left side of top needle. It must insert at least 1" deep. Insert it into slot on right side and again from back of needle.

3. Remove KCup cradle. Separate bottom from top. In the top section, insert the paperclip up into bottom needle from the bottom upwards. It will not go all the way thru and this is normal.

4. Reassemble KCup cradle and reinsert it back into coffee maker.

5. Power on machine.

6. Brew a cup of water only. There may be coffee grounds in the water and these should eventually clear during the remaining steps. NOTE: A large cup brew cycle should output a full 8 ounces (235cc). Less means there is still a blockage

7. Empty reservoir and fill with undiluted distilled white vinegar. Repeatedly run brewing cycle until Add Water light comes on.

8. Make sure Auto-OFF is NOT set and let last cycle of vinegar remain inside machine for 4 hours.

9. Refill reservoir with fresh water and repeatedly run brewing cycle until the water is clear and odorless.

10. Set Auto-OFF, if preferred.

1. Power off machine.

2. Using a metal paperclip, insert it into left side of top needle. It must insert at least 1" deep. Insert it into slot on right side and again from back of needle.

3. Remove KCup cradle. Separate bottom from top. In the top section, insert the paperclip up into bottom needle from the bottom upwards. It will not go all the way thru and this is normal.

4. Reassemble KCup cradle and reinsert it back into coffee maker.

5. Power on machine.

6. Brew a cup of water only. There may be coffee grounds in the water and these should eventually clear during the remaining steps. NOTE: A large cup brew cycle should output a full 8 ounces (235cc). Less means there is still a blockage

7. Empty reservoir and fill with undiluted distilled white vinegar. Repeatedly run brewing cycle until Add Water light comes on.

8. Make sure Auto-OFF is NOT set and let last cycle of vinegar remain inside machine for 4 hours.

9. Refill reservoir with fresh water and repeatedly run brewing cycle until the water is clear and odorless.

10. Set Auto-OFF, if preferred.

1. Power off machine.

2. Using a metal paperclip, insert it into left side of top needle. It must insert at least 1" deep. Insert it into slot on right side and again from back of needle.

3. Remove KCup cradle. Separate bottom from top. In the top section, insert the paperclip up into bottom needle from the bottom upwards. It will not go all the way thru and this is normal.

4. Reassemble KCup cradle and reinsert it back into coffee maker.

5. Power on machine.

6. Brew a cup of water only. There may be coffee grounds in the water and these should eventually clear during the remaining steps. NOTE: A large cup brew cycle should output a full 8 ounces (235cc). Less means there is still a blockage

7. Empty reservoir and fill with undiluted distilled white vinegar. Repeatedly run brewing cycle until Add Water light comes on.

8. Make sure Auto-OFF is NOT set and let last cycle of vinegar remain inside machine for 4 hours.

9. Refill reservoir with fresh water and repeatedly run brewing cycle until the water is clear and odorless.

10. Set Auto-OFF, if preferred.

1. Power off machine.

2. Using a metal paperclip, insert it into left side of top needle. It must insert at least 1" deep. Insert it into slot on right side and again from back of needle.

3. Remove KCup cradle. Separate bottom from top. In the top section, insert the paperclip up into bottom needle from the bottom upwards. It will not go all the way thru and this is normal.

4. Reassemble KCup cradle and reinsert it back into coffee maker.

5. Power on machine.

6. Brew a cup of water only. There may be coffee grounds in the water and these should eventually clear during the remaining steps. NOTE: A large cup brew cycle should output a full 8 ounces (235cc). Less means there is still a blockage

7. Empty reservoir and fill with undiluted distilled white vinegar. Repeatedly run brewing cycle until Add Water light comes on.

8. Make sure Auto-OFF is NOT set and let last cycle of vinegar remain inside machine for 4 hours.

9. Refill reservoir with fresh water and repeatedly run brewing cycle until the water is clear and odorless.

10. Set Auto-OFF, if preferred.