My kenmore model 19502 freezer is not freezing

In the freezer side there is a panel in the back. behind the panel are the evaporators. over the evaporators are heaters you will find one of then broken from water dropping on it the bottom one was broken on mine. put a fan to the freezer and thaw it out. get the model and serial numbers and look on ebay.com. or there is a place called http://www.repairclinic.com/
These are not hard to change but above all UNPLUG THE FRIG OR THEY MAY PUT YOU IN ONE.

Hope this helps.

Mae sure you leave the freezer upright for 24hours before you operate as the oil from the compressor drains out and you will ruin your freezer.

Change the water control valve because it is not shutting off once the ice maker is full. The valve is sticking open slightly once power is off to water valve. What is the model number of your Kenmore Elite Model numbers for Kenmore most times look like this example=> 321.456789 Sea Breeze
Kenmore Model Numbers

Kenmore numbers are something like this 512.12345678 and found around the fresh food section door frame.

Thanks John Tripp

My Kenmore chest freezer just went dead today. It ruined my Ribeye steaks, my shrimps and other meats. I will not buy a Kenmore again.

In a situation like yours, the freezer comes with a 1 year warranty covering all parts and labor from the manufacturer. On the machine where the model and serial nimber are located there is also a nunmber to call for service. If you can't find the number google the number to whirlpool, who makes kenmore.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/jason_4570d45317834dd3

We purchased this same Kenmore chest freezer model 19502/19702 in 2010. In less than 2 years the compressor quit. If you do a search on this model you will see dozens of complaints. Don't waste your time or money on this freezer.

replace the temp control, part number 297282800

Chest freezers don't normally self defrost. They just freeze. To defrost them, you must shut them off.

You probably have a defective thermostat or sensor for reading the temperature.