Sony STR-DG800 Receiver Logo
Posted on Dec 31, 2008
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No Video or Audio on HDMI on Sony STR-DG800

I can hook up my Toshiba SD-5000 DVD Player to my LG 50" DVD (Using an HDMI cable) and I get sound and Video in HD. But when I try to hook this same device to my Sony STR-DG800 receiver using the DVD HDMI input plug (or the other HDMI input), I get nothing... no sound or video. I've tried everything, and it just seems that the HDMI is broken on this device. Does anyone else have a similar experience or have suggestions for how to fix it?

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  • mleblanc Dec 31, 2008

    Sounds simple. But what specs would I research to prove/disprove this? I tried 480p, 720p and 1080i. I tried using Pscan and EVERY other setting possible on teh DVD player. It played right away on my LG TV. Do you have any suggestions for what features or settings on either device could be causing the problem?

  • mleblanc Jan 05, 2009

    Someone suggested that the Toshiba DVD player and my Sony receiver may not be compatible.

    Sounds simple. But what specs would I research to prove/disprove this? I tried 480p, 720p and 1080i. I tried using Pscan and EVERY other setting possible on the DVD player. It played right away on my LG TV. I would need another suggestion for how to test compatibility.

    Can someone else please try to help me solve my problem?

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3 Answers

Rick Davis

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I dont have the exact model you do, but on my sony receiver I have to enter the setup menu and define where the input is for the device I am using. For example I have to tell the receiver to use the optical audio input instead of the RCA Stereo. Otherwise its on default.

Also, you do know this model of reciever offers only pass-through audio on HDMI? that means no surround sound!!! Thats really silly but thats the specs for this model. To get surround you'll have to use optical. otherwise , with HDMI through this sony you are adding an extra component to tyour system with no benefit other than maybe power amplification.

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Welcome to Fixya! After a Little more Research-These units are not Compatible with Each Other.

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The sony device may not be able to support the Toshiba. Make sure that is completely compatible and that you have the correct cables and setting to support everything.

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