Question about OEM Systems Dell Inspiron N5010 N7010 Xps 15 Blu-ray Optical Drive Dvd-rw Bd-rom Ct30n

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HL-DT-ST-DVDRWBD CT30N That is the CD-ROM of my labtob,not work properly.So I hope to fix or change with a new one.

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  • OEM Systems Master
  • 27,725 Answers

Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver

you might have to physically unplug the leads for this cd/dvd restart your computer then plug them back this should activate the found new hardware wizard

if this does not fix the problem it might be a registry problem
"you only need to do the following"
if you cant see your disk drive in windows explorer


Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.


hope this helps

if this fails to fix the problem


It could be a problem with the lens you could use a liquid type lens cleaner place 2-3 drops on top of a cd/dvd then run it

Posted on Oct 11, 2012

  • Gaurav Gawade Mar 10, 2013

    Mr. Brian Sullivan, Thaks a lot, this solution has immensely helped me. :)

  • Brian Sullivan
    Brian Sullivan Mar 10, 2013

    No problems hope its all good for you now

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6ya6ya

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Posted on Jan 02, 2017

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http://support.microsoft.com/kb/314060

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