Selphy cp780 continues to say ink cartridge empty even after installing new one. Tried 2 new ones to be certain it wasn't the cartridge, same thing...tells me ink cartridge empty install new.

i have selphy cp910 coming option paper size incorrect why.pls can you any solation

Reset the printer to factory settings
Turn off the printer. and turn it on again.

If still not working

Take out the cartridges, turn off the printer
Turn on the printer and put the cartridge again.

I tried winding the gears and as soon as the gear reaches the correct alignment, you can eject the cartridge

is one of the gear having the problem in the canon selphy cp 760 photo printer ... the last motor gear loses.. just add super gule to it.. due to the gear is loses.. so the print cartridge can`t releass out...and it keep say your cartridge in empty... turn the gear n it free your print cartridge...

now everthings look fine...

CL41, this is the one you are using for your cartridge.

Did you change your cartridge with brand new one or refilled one??

If you did with refilled one, the ink level won't go back with full.

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This is the method how printer measures the ink level.

1. Each cartridge has a serial number.
2. As soon as installation in printer, printer recognizes the cartridge by serial #.
3. And the printer starts to count the printing document.
4. After reaching certain print counting, the ink level will show "low ink"

So my answer is even if you refilled your cartridge, the ink level won't change,
since printer cannot weight the cartridge or.....some other technology to measure each color ink level.

Thanks.

I'm having the same exact problem with my CP730. The paper size and ink cartridge are the same size. I've tried two new ink cartridges, same result. Frustrating and expensive.

If you replaced an ink cartridge while Near Empty was displayed on the LCD, the LCD may ask you to verify that it was
a brand new one. Example: Did You Change Blck? 1.Yes 2.No. For each new cartridge you installed, press 1 on the dial
pad to automatically reset the ink dot counter for that color. If the ink cartridge you installed is not a brand new one, please be sure to select 2.
WARNING
If ink gets in your eyes, irrigate them with water immediately and call a doctor if you are concerned.
If you wait until Ink Empty message is displayed on the LCD, the machine will automatically reset the ink dot counter.
If the Install message is on the display after you have installed ink cartridges, check that the ink cartridges are
installed properly.

kc18if is the cartridge


have a good new yr

Go to section on Error Messages at page 32 of the User Guide found at:

http://gdlp01.c-wss.com/gds/0/0300002060/02/SELPHYCP780_PUG_EN_03.pdf

It will tell you to remove and reinstall the ink cassette. Try this and make sure you install correctly as per instructions on page 11 of the User Guide.

If this does not resolve the problem, do a complete power down of the printer. Turn off and unplug from the power supply. Lets rest fro a few minutes and then plug back in to the power supply and if necessary turn on power. This should allow your printer to reset and hopefully recognize that a new ink cassette has been installed.

Trust this helps. Please vote. :)