Line one won't ring no dial tone just dead. We were trying to change name on the phone and then line one went dead all other lines work. what did we press to cause this?
SOURCE: I would like Line 6 on Norstar System to Ring Different
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To Change your Ring Type:
1. Press the Feature button, then * 6
2. Press the number keys 1 – 4 to hear the different ring types
3. Press the OK softkey when you hear your desired ring
SOURCE: No dial tone on receiver only on voice
make shure handset cord is Not pluged in to the Headset jack on the bottom, needs to be in the handset jack (look at the icons)
SOURCE: changing employee name on extension
http://www.phonserv.com/1_m7310_phone_meridian_norstar_phone_system.htm
This has PDF file that will give instructions.
Also this link has more instructions:
http://www.phonserv.com/1_PDF_user_guide_meridian_norstar_phone_systems.htm
To Change the Name on a Mailbox:
1. Log into system administration
2. Select the softkey under "MBOX"
3. Select the softkey under "Chng"
4. Enter the mailbox number (extension. you want to change the name on
5. The display shows "Reset Password"
6. Select the softkey under "Next", keep hitting "Next" until the display shows the name
7. Select the softkey under "Chng" to enter a new name
8. Enter the name using the dial pad. Enter last name first, press "# #" to enter a comma and then enter the first name. When spelling the name, press "#" to move to the next character
9. Select the softkey under "Next" to save the change
10. Hit the release button
SOURCE: HOW TO CHANGE NAME ON THE EXTENTION LINE
The manual was no help but this website was a lifesaver
http://norstarsupport.com/Support/DR5_Chg_name_phone.htm
SOURCE: Nortel M7310 Phone moved to another jack, now no incoming calls
The reason your phones config is not the same as before is because configuration goes by what extension it is. So if you plug your phone in somewhere else, unless you have DN's configured, your extension changes, so say it was extension 21, but now that you moved it, its now 23, those settings remain on extention 21, so if you bought another phone and plugged it into were extention 21 is, it would have the settings that your old phone had before
To access the intercom by just picking up the handset, Press Feature **CONFIG (266344), Select <A. Configuration>, then go to <2. Line Access>, Select that and enter the extension of the phone you want to have access intercom by just picking up the handset. Scroll until you see <Intercom Keys: #,> make sure you have at least one intercom key. Then scroll until you see <Prime Line: #>, Press change until the display reads <Prime Line:I/C> And there you go. Hope i didn't confuse you
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