Firmware update for Samsung BDP-1400 blu ray player. Available for USA and Canada but UK? Will USA firmware affect the region code of the player if downloaded? Regards Paul S i have updated the firmware and it still doesnt play the extended version of Forgetting Sara Marshall

I'm sorry for the difficulties you're experiencing in playing the new Blu-ray disc in the Sony Blu-ray Player. In most cases, the issue might be with the Java content on the new Blu-ray discs is making these issues. The Blu-ray technology is developing everyday and adding more and more features to the existing technology. Hence it is required to make the Blu-ray Player up-to-date by installing the latest firmware update available from the manufacturer (who ever it is). Going ahead with the first step, please install the latest firmware update available for the Blu-ray Player.

Please click the following link to get the latest firmware update available for your Blu-ray Player:
http://esupport.sony.com/US/perl/swu-download.pl?upd_id=6385&os_id=99&mdl=BDPS350
I'm sure, installing the firmware update should resolve the issue. If you need any further clarification/assistance, please let me know.
Thanks for understanding.

In most cases, the issue might be with the Java content on the new Blu-ray discs is making this issues. The Blu-ray technology is developing everyday and adding more and more features to the existing technology. Hence it is required to make the Blu-ray Player up-to-date by installing the latest firmware update available from the manufacturer (who ever it is). Going ahead with the first step, please install the latest firmware update available for the Blu-ray Player.

Please click the following link to get the latest firmware update available for your Blu-ray Player:

http://esupport.sony.com/US/perl/swu-download.pl?upd_id=6495&mdl=BDPS300

You can review the "Important Notes" and "Firmware Update Instructions" on the page to get the instructions to install the firmware update.

If the issue persists after installing the firmware update, the would have been with the disc. Check the disc with another player, try different discs with same player.

If the Blu-ray Player is not at all playing any Blu-ray disc, then it may require service.

latest 2,3 on my bluray,,bdp 1400, samsung,, still showing menus at chapters on several discs,,inc avatar..this will stop me buying new discs, till they sort out upgrades,,may be a 6 months wait,, but worthit to avoid this ****,hassle and hair loss.

I have just had this issue, apparently the firmware needs to be updated. I am at 1.38 but there is a newer version (1.65) available. Look at the following link:

http://www.pioneer.co.uk/uk/support/software/BDP-51FD/index.html#download_18

and look at 'Download the update instructions'. This will tell you how to check your current Firmware Version and how to update it if it is required.

Since this was also available in Europe and USA update with USA firmware should do it:

Firmware Sony BDP-S360

Head's up, you might lose regional play for Europe

You could try and update your player's firmware from Samsung. Here is a link http://www.samsung.com/us/support/detail/supportPrdDetail.do?menu=SP01&prd_mdl_cd=&prd_mdl_name=BD-P1400&prd_ia_sub_class_cd=P

You will need to download the firmware file and burn it to a cd-rom using your computer's cd burner then put it into the player. You will need to burn it in raw format and might need a burner program to do it. The player will need firmware upgrades often to be able to play the newer blu-ray movies.

Go to Support at Sony .com ( in USA or Sony Europe in UK) and look for Firmware updates. You download to computer then burn an ISO CD-R Disc. This is then out in your player and updates it. All instructions are on the Sony site withe the Firmware download.

The latest firmware for this unit was released December 2008.The movie you;re having problems with was released May 2009.
Most probably the next firmware will resolve the issue you're having.

You should get Asian firmware.

They are (despite printed DVD Region 3, BD Region A) all DVD region free. Tested on mine (bought in Thailand).

Panasonic BD30 was also DVD Region free. The firmware for that one is available from Panasonic website. Not sure if there's another way than automatic update from inside BD player to upgrade Sony.