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Lift the scanner lid, then lift the black part of the fax - pull up hard for it to lift. Unjam the paper either still on top or gently lift the inner section and retrieve your jammed paper. Then put everything back together and you're right to go again.
First UNPLUG THE MACHINE.
Unscrew four (4) screws, two in front underneath top cover and two in back of top cover. BE careful not to disconnect any wires.
Rotate motor gear or belt in reverse to remove jam. Do not put oil on paper because it expands the paper thickness and only makes it worse.
Just unplug the power cable in your machine and put it back again.The paper jam will clear but...also the fax memory will be clear at the same time.just tel the other line to re-send thier fax again.
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