Train plays music but won't move

6 Things You Should Check When Your Model Train Won Run

the sound runs from a different battery source, you'll need to remove the screw on the fron t of the seat and then lift the seat up and charge the battery with the supplied charger

the sounds are run off of a different battery source, check the battery under the seat and make sure that its connected

the music is run by three aaa batteries so that will work no matter what, did you reconnect the battery to the vehicle after charging it

I'm not spending money for asking if there is a button to push to make the train go around the track! That is a simple "yes" or "no" answer! I can promise you that I will not buy another product from your company and will tell all my friends about my experience with your product!
Spaldingsr

Check the battery. It sounds like you have it in, backwards.

It might need a new wire connection to the motor.
I would contact
http://www.shopjandl.com/
They help me with my ride on toys.
hope this helps

Hi

Have you tried keep pressing the right hand button down. When you press the button down and hold the press, then the sounds are finished, the trains starts driving. When you release the button the train stops at once.

I cannot promise that this is the problem, but this is where mine was broken, and you may be able to fix yours this way.

I was able to remove the plastic around the tender and access the motor. Using alligator clips, I was able to connect the battery directly to the motor, bypassing the circuit board. The motor functioned, therefore the only component that seemed to be defective was the circuit board, located behind the speaker in the engine unit.

As far as I know, the only place to buy a replacement circuit board is from www.tigerimports.com. Search for part number MEVA0024. Cost is around $15 + shipping (around $6 or so).

I should be receiving this part by the end of the week and will report if it fixed the problem.

Thanks for using Fixya. If I didn't help your situation, please DO NOT label this advise as "inappropriate".