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Sounds like you already know the answer to that question ;(
Printers today are generally disposable due to the high cost of replacement parts and the cheapness of a new unit. I had a similar problem and replacement was the cheapest alternative.
Have you tried setting the color to black cartridge only. You may be printing the black with a combination of colored inks. I occasionally have a similar problem. Sometimes I can get the black to work by taking a paper towel dampened with distilled water and holding it against the cartridge print head until I see black ink coming out. Replace the cartridge and try printing again. If this doesn't work try a new cartridge and run through your Printer Settings, making sure they are all set properly.
Is it the ink cartridge contacts you already cleaned? If so, then you can also clean it using the tools menu from the printer panel:
-press setup menu, then go to tools
-select clean print cartridge and press ok
-it will print a test page. If the printout is good, you can try printing again.
This could be to several reasons: 1# The black cart contains blue ink-> Change to a brand new cart.
2# The cart assy has a bottom that is a foil. Sometimes this foil leaks. Ink will mingle: You need a new cart assy.
Run the cleaning cycle twice after inserting a brand new bk ink cart and print out a test print. If you still see blue instead of bk the assy is leaking. BTW the bk is darker than blue (or better cyan). You must see bk! So it seems to be the prob with the right ink....
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