My whirlpool duet electric dryer electrical systems and heat work fine, but drum won't turn and belt is in tact.

Could be something as simple as a broken belt or door switch is broken. Open top and check if the belt is still in tact. If yes, then check door switch to see if electrically closing when door is shut (check resistance with power off).

If the dryer is on and everything is working except the drum is not turning, then the motor is bad. Here is the new motor to order.

The part comes with a 365 day, any part, any reason return policy.

Can you spin the drum by hand or is it locked up?

Hi, If you are having problems with your gas dryer not heatingthe most common problem is that the ignitor goes bad. Even though it glowssometimes it is still not working properly. if you dryer is gas check out this gas no heat tip.... If you have an electric dryer, you can have many differentthings that can go wrong causing the dryer not to heat. check outthis electric no heat tip...

heatman101

Hi,

There can be many reasons why your dryer will not start or turn...

The most common causes are the belt breaking or jumping off, or the motor goingbad...

Here are a couple of tips that I wrote will help you to figure out why yourdryer will not run...

Dryer Repair - The Dryer is not Turning

Dryer Repair - The dryer will not start


heatman101

Check the belt may be off or broken

1. Changing from 3 to 4 wire hookup on a electric dryer
   
2. Door switch replacement help for a common door switch
   
3. Dryer basics - Venting problems and power supply
   
4. Dryer basics - timers and how they work
   
5. Dryer basics - power cord problems
   
6. Dryer basics - dead dryer
   
7. Dryer *general* repair flow chart....Click here
   
8. Gas dryer smell
   
9. How do dryer thermostats work?
   
10. How long can my dryer vent be in length?
    
11. How to change a common rear drum seal
    
12. How the belt is suppose to look at the motor and idler pulley
    
13. Help on replacing dryer motor and some wiring tips for the 279827 motor
    
14. Help on replacing dryer motor and some wiring tips for the 279787 motor
    
15. Help for storing an appliance
    
16. Important Disclaimer
    
17. I dropped something down the lint filter area....help!
    
18. Inglis, Whirlpool and Kenmore most common style dryer - how to take apart ( lint filter on top )
    
19. Inglis, Whirlpool and Kenmore most common style dryer - how to take apartslide show( lint filter on top )
    
20. Whirlpool or Sears dryer with heater on the floor and four rollers for drum style - take apart helps ( lint filter in the door )
    
21. Inglis, Whirlpool and Kenmore electric style dryers - no heat problems
    
22. Inglis, Whirlpool and Kenmore electric element changing procedures
    
23. Inglis, Whirlpool and Kenmore dryers - air flow
    
24. Inglis, Whirlpool and Kenmore style dryers - noise problems....drum rollers and idler pulley information....
    
25. Inglis, Whirlpool and Kenmore style dryers - belt change
    
26. Inglis, Whirlpool and Kenmore dryer general motor problems
    
27. Inglis, Whirlpool and Kenmore gas style dryers - no heat problems
    
28. Inglis, Whirlpool and Kenmore dryers - where are my thermostats
    
29. If your drum belt looks like either of these....change it!!
    
30. Idler pulley slide troubles with newer Whirlpool build Roper dryer
    
31. My dryer will not shut off
    
32. Newer style Whirlpool - Inglis - ( some ) Kenmore dryer front drum support ring install help
    
33. Pilot flame help
    
34. Sample wiring diagrams
    
35. Test for ohm meter checking on electric dryers with no heat
    
36. Taking apart an Duet or HE3 dryer for a belt change
    
37. Taking apart a Whirlpool Thin twin washer/dryer to replace the belt
    
38. Timers and some common Auto dry troubles and solutions
    
39. What is a grounded element?
    
40. Whirlpool - Kenmore dryer motor problems in the dryer with Even HeatControl....info on this is here + Expanded repair helps for a common "Even Heat" dryer
    

1. Changing from 3 to 4 wire hookup on a electric dryer
   
2. Door switch replacement help for a common door switch
   
3. Dryer basics - Venting problems and power supply
   
4. Dryer basics - timers and how they work
   
5. Dryer basics - power cord problems
   
6. Dryer basics - dead dryer
   
7. Dryer *general* repair flow chart....Click here
   
8. Gas dryer smell
   
9. How do dryer thermostats work?
   
10. How long can my dryer vent be in length?
    
11. How to change a common rear drum seal
    
12. How the belt is suppose to look at the motor and idler pulley
    
13. Help on replacing dryer motor  and some wiring tips for the 279827 motor
    
14. Help on replacing dryer motor  and some wiring tips for the 279787 motor 
    
15. Help for storing an appliance
    
16. Important Disclaimer
    
17. I dropped something down the lint filter area....help!
    
18. Inglis, Whirlpool and Kenmore most common style dryer - how to take apart ( lint filter on top )
    
19. Inglis, Whirlpool and Kenmore most common style dryer - how to take apartslide show ( lint filter on top )
    
20. Whirlpool or Sears dryer with heater on the floor and four rollers for drum style - take apart helps ( lint filter in the door )
    
21. Inglis, Whirlpool and Kenmore electric style dryers - no heat problems
    
22. Inglis, Whirlpool and Kenmore electric element changing procedures
    
23. Inglis, Whirlpool and Kenmore dryers - air flow
    
24. Inglis, Whirlpool and Kenmore style dryers - noise problems....drum rollers and idler pulley information....
    
25. Inglis, Whirlpool and Kenmore style dryers - belt change
    
26. Inglis, Whirlpool and Kenmore dryer general motor problems
    
27. Inglis, Whirlpool and Kenmore gas style dryers - no heat problems
    
28. Inglis, Whirlpool and Kenmore dryers - where are my thermostats
    
29. If your drum belt looks like either of these....change it!!
    
30. Idler pulley slide troubles with newer Whirlpool build Roper dryer
    
31. My dryer will not shut off 
    
32. Newer style Whirlpool - Inglis - ( some ) Kenmore dryer front drum support ring install help
    
33. Pilot flame help
    
34. Sample wiring diagrams
    
35. Test for ohm meter checking on electric dryers with no heat
    
36. Taking apart an Duet or HE3 dryer for a belt change
    
37. Taking apart a Whirlpool Thin twin washer/dryer to replace the belt
    
38. Timers and some common Auto dry troubles and solutions
    
39. What is a grounded element?
    
40. Whirlpool - Kenmore dryer motor problems in the dryer with Even HeatControl....info on this is here  + Expanded repair helps for a common "Even Heat" dryer
    

More likely does have a belt. Get me the model number and I will see if I can help you on this problem, Thanks, Sea Breeze

Turn off the breaker and check the heating element.
for more help go to live chat.
hope this helps
len west