Canon iP5000 not printing black

Even if the cartridge has ink, the tip of the print head may be clogged

i have the same problem with my canon. but mine is 1X4000. i tried everything but all fails. and i ended up buying a new PRINT HEAD. i think it broke because of too much head cleaning. the problem is in the Print Head. fixing it is hard. buying a new one would be more advisable

Try this;

• Perform deep print head cleaning (Mac OS 9) i9900
• Perform deep print head cleaning (Mac OS X) i9900
• Perform deep print head cleaning (Windows) i9900
• The i9900 may require repair
• The Print Head may need replacing - i9900

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Solutions List:

• Perform deep print head cleaning (Mac OS 9) iP3000/iP4000/iP5000
• Perform deep print head cleaning (Mac OS X) iP4000/iP5000
• Move printer from strong light source
• Replace ink tank(s) iP4000/ iP4000R / iP5000
• Load Letter size paper into the Rear Tray (Automatic Sheet Feeder)
• Snap in ink tanks properly iP4000 / iP5000

If you need more help come back.Post / thumbs / testimonial are welcome!

You need to replace the print head to fix the problem. You can't let ink printers sit for years. Especially when the print head is a part of the printer and not the cartridge.

The header of your printer may need replacement

You need a new printhead,QY6-0049-000, around $50.00.

Hi ...

I would suggest you try and clean the print head and that should resolve the problem. Follow the below steps to clean the print head:

Perform a Cleaning of the print head:
Caution: Cleaning consumes a certain amount of ink. Perform Cleaning only when necessary.
Note: The pattern varies depending on the printer and version of Windows being used.

1. Click 'Cleaning' to perform print head cleaning from the Pattern Check window and proceed to step 3 of the print head cleaning instructions. If the Pattern Check window is closed, skip this step and proceed to step 2.
   
   
   
   
   
2. To perform a print head cleaning from the Maintenance window, click 'Cleaning'.
   
   
   
   
3. When the Print Head Cleaning window is displayed, select the target ink group for 'Cleaning'.
   
   
   Note: When performing Cleaning for all colors, check 'All Colors'.
   
   
   
   
   Note: When performing Cleaning for Black only, deselect 'All Colors' and check 'Black'.
   
   
   
   
   Note: When performing Cleaning for Color only, deselect 'All Colors', and check 'Color'.
   
   
   
   
4. After selecting the target ink group click 'Execute' to perform the cleaning of the print head nozzles.
   
   
   
   
5. When the confirming message is displayed, check the contents, and click 'OK'.
   
   
   Caution: Although the Nozzle Check window is displayed, do not perform any other operations until Cleaning is completed.. Cleaning will take about 40 seconds.
   
   
   
6. Print a Nozzle Check Pattern and examine.
   
   
7. Perform Cleaning again if necessary.
   
   
   Memo: If the pattern is still abnormal after two Cleanings, perform up to two Deep Cleanings.
   
   
   

Perform Deep Cleaning of the print head
Caution: Deep Cleaning consumes a larger amount of ink than normal Cleaning. Perform Deep Cleanings only when necessary.

1. In the Maintenance window, click 'Deep Cleaning'.
   
   
   
   
   Note: The layout varies depending on the printer and version of Windows you are using.
   
   
2. When the Deep Cleaning window is displayed, select the target ink group for Deep Cleaning.
   
   
   
   
   Note: When performing Cleaning for all colors, check 'All Colors'.
   
   
   
   
   Note: When performing Cleaning for Black only, deselect 'All Colors' and check 'Black'.
   
   
   
   
   Note: When performing Cleaning for Color only, deselect 'All Colors', and check 'Color'.
   
   
   
   
3. Click 'Execute'.
   
   
   
   Memo: By clicking 'Initial Check Items' before clicking 'Print Check Pattern', you can see the specific confirmation items in Nozzle Check.
   
   
4. When the confirming message is displayed, click 'OK'. (The Power lamp will blink green and Deep Cleaning starts. The blink stops when Deep Cleaning is over.)
   
   
5. When Deep Cleaning starts, check the contents, and click 'OK'.
   
   
   Caution: To prevent interruption of the Deep Cleaning process, do not perform any other operations until Deep Cleaning is completed. When the operation of the printer is stopped, Deep Cleaning is completed. Deep Cleaning will take about 75 seconds.
   
   
   
6. Print Nozzle Check again.
   
   
   Note: If the printed pattern is still not normal, perform steps 1 through 4 of the Deep Cleaning process one additional time.
   
   
   Caution: If after two Deep Cleanings the Nozzle Check Pattern is still not normal, turn the printer off and let it sit for 24 hours or more before attempting another Deep Cleaning again. The wait time may allow dried ink in clogged print head nozzles to liquefy, and resolve the problem
   

If this does not resolve the problem, please reply back and we'll try the next step ...

Don't forget to vote if this helps ... Cheers :)

Hi it's Gill again. I've been looking around more on the net and I think the problem is our printers need new printheads which I'm told are spare parts easy to change. Hope this helps. Gill

try taking the cartridge out and cleaning it then replace it after that unplug it for a couple minutes and then plug it back in and let me know what happens