Hello Glenda - If the unit is not cooling in either section of the appliance, you are experiencing some form of sealed system issue. This can include the compressor not working correctly, the evaporator fan not turning, or even coolant in the lines not at the correct levels to properly cool. If the compressor is running, humming, or even a little warm then that is typically normal. However if the compressor is running hot, then it is over working and the issue could be before the compressor in the evaporate fan, coil or coolant lines. Unless the unit is displaying an error code, often alpha-numeric, then you would need to contact your manufacturer and then a professional to move forward accurately
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