The error message reads "cartridge problem: [tri-color]. Refer to device documentation to troubleshoot problem"
Http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00206040&lc=en&dlc=en&cc=us&product=3645100&lang=en
Ink Cartridges are under warranty. HP does not want to replace them, but they will if you persist. Mine are due in a week. I'll post back to tell you if this works.
Printing cartridge message for tri-color
SOURCE: My HP officejet J4580 All-in-one is reading "Print
Try using the HP Print Diagnostic Utility in Windows - HP Customer Care (United States - English). If
you need more help come back. Post
/ thumbs / testimonial are welcome!
If
you need more help come back.
Post
/ thumbs / testimonial are welcome!
2,806 views
Usually answered in minutes!
Same as above
error msg. that will not go away!
I can't print and that message won't go away no matter how many times in shut down and turn on my printer. I have work to do!
I get the same error message. I have run a Clean and Align on the Tools. Everything (including color) comes out fine. But when I try to print, the error message still comes up. Turning machine and/or computer off and restarting does not help.
Getting error message "print cartridge problem [tri-color]. Refer to device documentation to trouble shoot."
I've only had this printer a month and I can't fix this problem! It will not print at all.
no use
the printer is reading:print cartridge problem : (black) .refer to device documentation to troubleshoot. now i didn't get a manual with my hp so how do i fix this problem?
Starting to think these printers are "rigged" Junk. Same issue= First with color, then black. Black came back on it's own..not sure how, just one day it was ok. Tried color again tonight and now both refuse to print.
It's like these printers are intentional designed to refuse to print simply to sell more cartridges. Mine was 2 months old when problem first began and had 2 black sheets printed and about 10 color sheets and ink was not low.
hjkhjk
9 uses have the same problem. how does that solve my problem
does not print gives the above message
"Print cartridge problem: [Tri-Color]. Refer to device documentation to troubleshoot"
i replaced my black ink cartridge and in doing so, a message appears on the diplay "incompatible print cartridge (tri-color). i cant print anything (black or color).
I am getting the same mesagae after using the XL black for 11 days..now this.
same problem - I am starting to think this printer is a dog
×