In short There might be some issue with the printer head. You can call the hp support (877-330-0887)
Hello,
The HP 6500 printer has separate in cart and print heads. The light print you are getting is because the print head in clogged with dry ink. First thing to try is to go into the printer software on your computer and do a print head cleaning procedure, this will take a few minutes to finish. You may have to run this several times to clear out the dry ink. If this does not solve the problem when you will need to get a replacement print head, the part number is CB868-30002
SOURCE: HP L7590 black ink printing poorly even with new HP cartridge
I have had the same problem It is the print head not the cartridge If your printer is still under warranty have the printhead(s) replaced if not Open the unit where the print heads are and hold the OK button for 5 seconds. The Print head carriage will move to the left
Carefully remove the KY (Black & Yellow) Print head with a cotton swab and alcohol clean the contacts and replace the printhead. If this does not work remove the printhead and then with a spray bottle spray the nozzle area on the bottom (DO NOT TOUCH THE NOZZLES AS THEY WILL BE DESTROYED) HP techs have told me this will void any warranty so act accordingly I use a printhead cleaning solution available from most any online ink supplier
Replace the printhead after it has dried out (less than a minute). The printer will then go through an alignment cycle and should print I had to do this several times before the print head performed as it should
SOURCE: installed new hp black cartridge 56 ink but won't print
it shows if your using refill cartridge. & if you r using refill cartridge clear cartridge sensor with soft hands your problem would be resolved.
SOURCE: Printer only won't print in black
My printer did that a few months ago. I tried everything to get it printing black but in the end I had to take the ink cartridge back and return a new one. Some ink cartridges dry out when they are being shipped if not stored in proper conditions.
SOURCE: My HP Officejet 6500 Wireless
I also have the OfficeJet 6500 and had the same problem. The black text was printing using a mix of colored inks instead of the black ink, resulting in a grey, fuzzy text. I finally found a solution. In each application under Page Setup, there is an option called "Format for". Mine had been set to "Any Printer". I changed that to "Officejet 6500 E709n [830E4A]" and now it prints the black just fine. I have a Mac running 10.4.11. Hope this helps.
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