HP Officejet Pro L7580 All-In-One InkJet Printer Logo
Posted on Dec 27, 2008
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My HP L7580 is messaging that the back door is open. All functions are unable to perform. The door is shut, to the best of my knowledge

  • Anonymous Mar 26, 2009

    I have the same problem and my printer has been powered down and then on and I have reclosed the door 5 times

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1 Answer

Frank Zhang

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  • Expert 191 Answers
  • Posted on Dec 27, 2008
Frank Zhang
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Laser printer have many sensor at defferent unit like paper input cartridge fuser paper output and some cover, you may try to check a sensor at back cover somewhere around the cover edge that look like a small switch, it can be actived by the cover, the error occur if the small switch not active, press the sensor then power on see what happened, no error you may adjust the sensor position that can be active by the cover. still error need to check the sensor or repair it.



.

  • Frank Zhang
    Frank Zhang Feb 10, 2009

    any help for you please send a feedback thanks

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Rear panel is closed scanner says i'ts open and will not print

Remove all the paper out of the machine
At the back of the printer there is an access door.
Open up the door.
Look for any paper that may be stuck inside.
If there is paper, slowly pull it out of the machine.
Close the access door
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Scanner function will not work.error message--"no scan options". have reinstalled software plus downloaded software from hp website.

Cobbled together a MS scan option that works with the L7580. Not very seamless but I'm scanning, viewing, saving and emailing OK.
Still wish I could get the darn L7580 to work via the "scan" button!
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If the software is installed correctly it should scan from the scanner, otherwise i would suggest using the scan button on the software screen. Make sure all your drivers are up to date!
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Hp l7580 carriage jam - how to fix it

use the back door for printer and you can remove the envolupe
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Cannot clear paper jam on L7580.

give this a try
try this, its probably a small part of jammed paper or then theres a problem with the pickup, try cleaning it.

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

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check all the doors of the printer. If they are not closed, The printer will continue to throw this error.
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Error message: "Door Open"

HI there,
Follow the steps below:
Step one: Close the print cartridge access door
1.Verify that the print cartridge access door is completely closed. It may appear to be closed, but if it is not completely closed, the error message will display. Verify that there are no obstructions blocking the door.
2.If you are unsure how to close the print cartridge access door on your model, consult your User Guide for more information.
Figure 1: Examples of closing the print cartridge access door (your model may vary)
f3e57be.gif If you have attempted to completely close the access door and the error still appears, there may be a problem with the door sensor and the unit may require service.

Step two: Service your product
If you have completed all the steps listed above and are still experiencing a problem, service the product.

Good Luck!!!

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The L7580 is not meant to be set up as a scanning device on a network. This unit can only function properly as a USB connected device to have all the features work. Also, for the software to install with out problems, all other All in One software fro previous HP printers need to be removed. Once we did that and did clean install using USB only then did it work.
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