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Here is the link to an excellent video of how to install, hand, and program the Smartcode 909. It includes switch-0controlled features of the lock: http://www.kwikset.com/Videos/Vitro/smartcode.aspx
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Here is an excellent video of how to install, hand, and program the Smartcode 909. It includes switch controlled features of the lock: http://www.kwikset.com/Videos/Vitro/smartcode.aspx
On Page 8 starts the Frequently Asked Questions. Please pay close attention to the possibilities listed there--I think you'll find a solution to your problem there.
Try searching the type of kwikset lock from this page: http://www.kwikset.com/Customer-Support/Product-FAQs/Search-Faq.aspx?prod=FAQ+Categories_Keyless+Entry
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