Kenmore oasis HE Top load Washer stopped in the middle of a cycle. No power and will not unlock

Len West

• 150 Answers
• Posted on Jan 31, 2009

SOURCE: F1 error code on Kenmore Oasis He

Moister can get in between the contacts,is it in a high moister environment? Try using a hair dryer on the panel to dry it out.Also unplug it to reset.
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lenwest

SOURCE: F1 error code on Kenmore Oasis He

I think there might be a recall on your washer call to see. I am not for sure that there is a recall but I a m pretty sure there is. So don't quote me on that. the f1 error code usually means that you have a bad board. f1 means that your pressure switch line is failing and this is all in your board. check your owners manual if whirlpool is not going to pay for this repair sometimes there are extended warranties in your manual

SOURCE: F1 error code on Kenmore Oasis He

After getting the F1 error on my model 110.27086601 and looking at other posts here & elsewhere, I made one call to the "Product Resolution Center" at 800-847-9083 on 4/9/10. They answered quickly, looked up the model & serial number I gave them (begins with CT18) and confirmed that the unit is covered under the "upgrade plan" (as opposed to calling it a recall). They are sending the part directly to me today and they scheduled a Sears tech to come install it in 10 days (or less if the part arrives sooner). The part, shipping and service call are free. The whole call took less than 5 minutes and was no more difficult than ordering a pizza. The agent was polite, professional and a pleasure to deal with.
I'm pleased that 2 years after the warranty expired they are providing this repair free of charge and without any hassle.
To those who have had problems when calling or who will be calling, may I offer this tidbit for dealing with any customer service contact? Be polite and businesslike. The agent on the other end doesn't need to hear about "how disappointed you are, blah, blah" or that you've "been a loyal customer for 84 years" and you've "never had a problem like this" or any other editorial commentary - just be friendly, and say something like " Hi, I have an Oasis washer with the F1 problem and I understand that there's a recall covering this." That's exactly what I said and the agent efficiently handled everything from there.
Remember, the agent gets measured on the number of calls they complete so they just want to take care of you as quickly as possible. Help them by just simply stating the problem and just answering their questions with just the information requested. They are not there to listen to people whine - they've heard everything you have to say a thousand times and they will appreciate your brevity and no nonsense demeanor. Make it easy for them and they'll make it easy for you. Do your venting here if you must.

SOURCE: Stops before spin with error code of LF

LF Error code: LF stands for long fill and occurs when the water level does not change for a period of time after the valves are turned on.

All washers are designed to operate with a water supply pressure of 20-100 PSI. When the pressure drops below 20 PSI the washer can have the following problems:

* Slow Fill- low water pressure reduces the speed at which water flows into the machine.
o Verify the pressure at all other water sources in the house (i.e. sinks, showers, etc..). If you find other places where the pressure is low, the problem is not with the machine but with the water supply.
* Continuous Fill- The valve may not fully seat under 20 PSI which would allow for a constant flow even when the machine is not supposed to be filling.
o Contact the water company to verify the pressure being supplied to the house.
* dispenser- Needs a minimum amount of pressure to function. May dispense constantly, at the wrong time, or not at all.
o A plumber may need to be consulted if the pressure is found to be too low.

Things you can check :

* Are the Hot and Cold water faucets turned on
* Are the water hoses kinked
o Make sure all the hose are straight and able to flow water
* Are the screen inside the water valve plugged
o Inlet valve should be free of debris and rust.
o Turn off water and remove the inlet hoses from washer.
o Remove any accumulated film or particles.
o Assure rubber washers are in the end of each inlet hose.
o Reinstall hoses, turn on water and check for leaks.

Error codes can be caused by a Power Surge or other electrical anomaly,attempt to return the washer to operation by following the Hard Reset procedure below.

1. Unplug or turn the circuit breaker off for 30 seconds.
2. Reconnect the unit to the power source by turning the breaker back on or plugging the unit back into the wall outlet.
3. Press the Pause/Cancel/Stop button twice to clear the display.
4. Start a short cycle to check the operation of the machine by selecting a cycle and pressing and holding the start button until the machine starts


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SOURCE: Removing the top of a Kenmore Elite Oasis Washer to replace hose

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1

Disconnect your Kenmore Oasis washing machine from its power source. Make sure that your washer is unplugged before beginning to disassemble it.
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2

Remove the screws that hold the control console to the top of your Oasis washer. In some Kenmore Oasis models, the two screws may be covered by plastic end caps. After removing the screws, set them aside until you are ready to replace them.
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3

Flip the console up, back and out of the way.
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Locate the cabinet clips on the top of your Kenmore Oasis washer. These clips are located toward the back of the washer top and would be hidden by the console if it were not currently flipped up.
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5

Slide your screwdriver underneath the metal cabinet clips. Wiggle the screwdriver back and forth to gently pry the cabinet clips free.
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6

Disconnect the group of colored wires that plug into the top of the washer from the control console. These wires control the lid switch on your Kenmore washing machine. To disconnect, grasp the white plastic clip and pull gently.
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7

Remove the washing machine cabinet. Tilt the cabinet towards you, and then lift the entire cabinet up and off of its platform.



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