Telecom Issue, when a Netgear router (DG834G) linked to a small server unit, dissconnects the telephone line. The router works fine but no dial tone on the phone side of the micro filter. Any assistan

These errors are usually related to interference, static, or noise on your phone line. Here are some steps to troubleshoot and resolve the issue:

Check for a dial tone:
1. Press the Hook button on your Brother Intellifax 2820 and listen for a dial tone.
If there is no dial tone, press Hook again and proceed to step 2.
If there is a dial tone, press Hook again and move to step 4.

2. Verify telephone cord/line connection:
Ensure that your telephone cord/line is correctly connected to the port labeled LINE on your machine (located on the lower left side).
If the cord is already in the LINE port, proceed to step 3.
If it's connected to EXT, remove it from there and connect it to the LINE port.
Press Hook and check for a dial tone.
If still no dial tone, proceed to step 3.
If there's a dial tone now, move to step 4.

3. Test with a known working telephone:
Disconnect the telephone cord/line from the LINE port on your machine.
Connect it to a known working telephone and test for a dial tone.
If there's no dial tone, the issue is related to the telephone line or wall jack. Contact your telephone service provider.
If there's a dial tone, reconnect the cord/line to the LINE port on your machine.
Press Hook and check for a dial tone.
If still no dial tone, consider warranty and service options.
If there's a dial tone, proceed to step 4.

4. Remove splitters or other devices:
Check if you have any splitters, commshare devices, credit card machines, or power strips connected to your machine or the telephone wall jack.
If yes, remove them for testing purposes.
After removing any devices, continue to step 5.

5. Adjust Compatibility settings:
Press Menu/Set.
Navigate to Miscellaneous > Compatibility.
Choose Basic (for VoIP).
Press Menu/Set and then Stop/Exit.

6. Send a fax:
Insert the document face down in the Automatic Document Feeder (ADF).
Adjust paper guides to fit the width of your document.
Enter the fax number using the dial pad.
Press Fax Start.

Remember that testing the Brother machine on a different, known-working telephone line can help determine if the issue is related to the machine or the telephone line. If the problem persists, consider contacting Brother Customer Service for further assistance.

If you feel the need to seek another machine, assess the features you need and your budget. Here are possibilities: here are some reputable brands and their models to consider:

Epson WorkForce WF-2750DWF:
This all-in-one printer and fax machine offers economical ink usage and a convenient LCD screen.
Features: Print, copy, scan, and fax.
Scan resolution: 1200 x 2400 dpi.
Dimensions: 16.73 x 14.17 x 9.06 inches.
Weight: 14.55 lb.
It's a budget-friendly choice for home and office use.

Brother MFC-L6800DWT:
A high-speed monochrome laser fax machine with additional features like printing and scanning.
Ideal for small offices.
Check out its performance and ease of setup.

Canon TR8620:
A multifunctional all-in-one printer, copier, and fax machine.
Offers versatility and functionality for various tasks.
Consider it if you need a reliable fax solution

DHCP SERVER in Router and DHCP server in Wireless Conflicting - Set WI Fi DHCP router leases to say 192.168.0.10 to 192.168.0.100 and default gateway as 192.168.0.1 and on the router set the router's ip address to 192.168.0.1 make the Wi Fi router address 192,168.0.2 . Set in the router the DHCP address leases to 192.168.0.101 - 192.168.0.254 and default gateway 192.168.0.1 or deactivate one of the dhcp servers and rely on one dhcp server like the routers and then deactivate the wi fi's dhcp server.

See Page 72 of the User Manual available here:

http://www2.panasonic.com/consumer-electronics/support/Phones-Fax/Fax-Printers/Multifunction-Printers/How-To-Guides/model.KX-FLB801.H#ts

I cannot hear a dial tone.

The telephone line cord is connected to the [EXT] jack on the unit. Connect to the [LINE] jack (page 21).

L If you use a splitter/coupler to connect the unit, remove the splitter/coupler and connect the unit to the wall jack directly. If the unit operates properly, check the splitter/coupler.

L Disconnect the unit from the telephone line and connect a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the

working telephone does not operate properly, contact your telephone company.

L The power cord or telephone line cord is not connected. Check the connections.

L If you connected the unit through a computer modem, connect the unit directly to a telephone line jack.

I cannot make calls. L The dialing mode setting may be wrong. Change the setting (feature #120 on page 22).

The unit does not ring. L The ringer volume is turned OFF. Adjust it (page 23).

Hope this is helpful. ;)

If BT tested the phone line is OK but did AOL test the connection to the Netgear router and get the IP address of your Netgear router.
The phone connection is OK but the ADSL connection from the telephone exchange may not be working, that is why you are not getting an ADSL light.

Thats an ADSL modem/router, so would be used via the telephone line In fact this is the standard router often supplied by SKY DG834GT
theres a number of answers here on the sky site for setting up a router http://www.sky.com/portal/site/skycom/skyhelpcentre/producthelp?nodeId=25126ec2-287b-4e70-9014-967423a8dbf1
sky users tutorial for setting up a router http://www.skyuser.co.uk/forum/view-router.html

Hi

can you let me know is it working fine with the wired connection or not and secondary when you connect your system with the modem is it working fine or not, if yes and you are facing issue with the wireless connection only then you can change the channel on the router and the securitytype as well, do reply for further quaries

thanks

This seems to be failure with the router hardware. Reset the router using steps below:

At the back of the router you will find a small tiny hole (which has a small button inside it). Press the button with the help of a paper clip. and hold it down for 30 seconds. After 30 seconds, please release the button and power off the device for 5 seconds.

If the issue persists, then upgrade the firmware on the router by downloading the firmware from the link below:

http://kb.netgear.com/app/answers/detail/a_id/1222

If the issue still exists then it is time for you to either replace or purchase a new router.

Rate it, if it helps.

hi,

Update the firmware for netgear DG834G router.

I've got a similar issue except my router now cant find the ADSL line at all. Had it three years though. Maybe its time to get a new one. But it wont be a netgear.