Hello -
Apparently you do not have the user's manual for the phone.
This is a link to the manual (PDF format - Adobe Acrobat Reader software - free) for your model of cell phone:
https://d28dq596ebml6z.cloudfront.net/media/wysiwyg/att-z223/AT_T_Z223_User_Guide_English_-_PDF_-_8.43MB_.pdf
Note: The instructions are from AT&T, but are the same for the Tracfone.
The instructions for entering text begins on page 11 (image 9) of the instructions.
When you are in the messaging option (the envelope icon), and have chosen Create New Message, look at the white rectangle near the top right of the screen. To change from digits to letters (which will display in that small white rectangle), press the # key (lowest left corner of the key pad.)
You should then see a pop-up window offering you choices of letters (capitals only, capital followed by lower case, lower case only), digits, etc. Use the Up and Down navigation buttons to move to your choice for input and then press OK button (in the middle of the 4 navigation keys.)
Best wishes.
×