The requested URL could not be retrieved

SOURCE: The requested URL could not be retrieved

Hi Neerajsahu,

There are 2 things.

You either have a Permanent firewall or you have a proxy. If you know its a permanent firewall then you are pretty much stuck. But if its a proxy server there is a glimmer of hope.

Obviously the following instruction makes alot of assuptions on your network setup.

Assuming you have a proxy server, you could try going to the following place assuming you are using Microsoft's internet explorer.

Go to
Tools>Internet Options>Connections
Click on LAN Settings
Un tick "Use a proxy server for you LAN...."
Make sure you have ticked "Automatically detect settings"
Click OK
Click Apply then OK
and close IE and then Open IE again.

Now try and download the file again. If this still doesn't work then chances are you will need to see your Admin as they have a firewall appliance that checks everything.

IF the "Use a proxy server for you LAN...." was already unticked chances are you won't be able to get around it as you are downloading a file greater than 3Mb and again see your Admin.

If all else fails home and download your file that you need from there.

Hope it helps