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Posted on Sep 08, 2012
Answered by a Fixya Expert

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How to check if there is something stuck in the machine

The machine starts and tries to fill up. At this point there is an error "suds". Now there ia an F error and it just keeps running. I had to pull the plug. I was wondering how to see if there was a sock or something small stuck int he drain pipe. How can I check? I was able to remove the panel but have no clue where to look.

  • purnimamehta
    purnimamehta Sep 12, 2012

    I do not know where the pump is after opening the bottom panel. Is any any picture or video to show what it looks like?

  • Karl Wright
    Karl Wright Sep 12, 2012

    The easiest way to find it is to follow the waste pipe back into the machine. It will then connect to the pump and be held on by either a spring clip or a screw type metal band clip. The pump is always at the bottom of the machine to ensure thatthe drum is completely emptied after eash wash cycle. If you are not sure of what you are doing then I suggest that you call a service engineer. Before doing anything inside the machine make sure thatthe power cord is unplugged and thatthe water supply taps are turned off.

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1 Answer

Karl Wright

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  • Master 1,653 Answers
  • Posted on Sep 08, 2012
Karl Wright
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5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Apr 18, 2008

SOURCE: Duet washer door locked

Pull the front panel off, look for a plastic piece , it has a filter that you need to pull out. turn it to the left pull it out and clean it. This solved the problem for me. had the same issues.

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Anonymous

  • 66 Answers
  • Posted on Sep 21, 2008

SOURCE: error code h20

hi sounds like a faulty fill valve easy fix

barkencoa

Barry Coates

  • 3463 Answers
  • Posted on Jan 01, 2009

SOURCE: Hotpoint WT540 1400 spin Washing Machine stuck on cycle

Could be a sticking water level switch, which controls the water level, or a blockage in the hose to the switch, or a trapped or split hose to the switch. the hose in question is about 6mm in diam,and goes from the sump hose to the pressure switch,if u remove the hose from the preesure switch chamber, check for a blockage there, and blow down the hose to see if it is clear, u should hear the switch click if it is clear, if no click and hose is clear, then I wud say the switch is faulty.
Plz rate my comments.
Thanks

Anonymous

  • 1 Answer
  • Posted on Mar 20, 2009

SOURCE: whirlpool duet sport wfw8300sw00 f-21 error

Unplug the machine. Unscrew the 3 screws under the front edge of the washer. The service technician manual is attached to the panel that slides down and off. Find F21 code. See suggested procedures. Note: My drain pump filter had a baby wash cloth in it along with some change that was disrupting the flow. It is exceptionally easy to remove, clean, and reinstall. Just line up installation notches when reinstalling. Whirlpool should have mentioned this filter in the User & Care Guide, but I could not find it anywhere in there.

Anonymous

  • 215 Answers
  • Posted on Feb 13, 2010

SOURCE: water coming out of drawer & door

Hi Gary,It sounds to me that you have a blockage within the pressure systemas this is a classic sign. If you take the top off the machine you will see a round switch with a few wires going to it.This is the pressure switch. at the bottom of this switch is a thin pipe,normally black or clear. there is a small spring clip holding this pipe to the switch, If you remove this pipe and gently blow down it you will probably find it is blocked. You will then need to follow this pipe to the bottom of your machine. At the bottom of the machine where this pipe is fitted you will see there is a chamber and it is this chamber likly to be blocked.Some times you may clear this with a small piece of wire by removing the small pipe and poke wire through, but best way is to see how this chamber is removed and remove it for cleaning.Ensure machine is off at mains. this chamber fills with water and causes air pressure within the switch at the top of machine, which in turn tells programe when machine is full and also when empty. If this fails then machine will not turn off water supply as long as it is on. there fore when you reconnect parts ensure they are tight and clips back in place. Good luck and hope this works. Failing this working you may need to call an engineer to check switch and possible fault on board.

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0helpful
1answer

5d error on front loader samsung washing machine.

The 5d (Sd) error indicates that the washer is not draining properly. It could be that the washer detected too much soap suds. This can happen with non-HE detergent or using too much detergent. It can also happen if there is a clog in the pump filter or something blocking the impeller in the pump. The drain hose could also be clogged.

Do you see a lot of suds in the tub of the washer? Use less detergent in the future. After you get this load washed, try running the washer through a cycle without any laundry and without adding any detergent.

To check the pump and pump filter, you will need to open an access panel. This location will depend on your particular Samsung washer model. Have a bucket ready to catch the water after you disconnect the hose. Remove any foreign objects from the filter and pump area. Check your discharge hose and pipe for any clogs.

If you do not see any suds and the error occurs in the rinse cycle when no detergent was used, then the foam sensor may be faulty. If the 5d error happens as soon as the washer starts to fill, the water level sensor (a pressure switch) could be faulty. In some cases, the main control board could be faulty when the 5d error occurs when the machine is run without any garments or detergent.

Please add a comment with the model number of the Samsung washer and the amount of suds seen in the tub for further assistance. I hope this helps.

Cindy Wells
0helpful
1answer

I have sud


It should start back up when the suds have cleared. Though you may need to manually restart the machine. If you don't use high efficiency (he) detergent you are likely to get the suds error frequently.


What happens is that regular detergent creates too many suds. When the machine drains the water emptys first leaving a layer of suds. The pump can't move suds because of it's poor design. Try to imagine a hose filled with suds with a small impeller at one end. The impeller can pull the suds immediately around it away but anything out of it's reach will just sit there till they pop.

Likewise, the pressure switch can't detect a lack of pressure because the suds (being ornery little clusters of air) sit in the space that should be occupied by water, or in this case no water. Fooling in effect, the pressure switch into behaving as if the tub still contains water. Once enough bubbles pop the pressure switch will do it's thing and the time display will start where it stopped as does the rest of the cycle, in this case final spin. Or it may give an error code and go into standby mode.

Unless you just use way too much detergent ten minutes should be way more than enough time for suds to pop or about anything else to correct itself. So if it doesn't start back up on it's own try to restart it yourself.

The other possibility is that there is debris in the drain hose that goes from tub to drain pump. Or if drain pump has a clean out basket as part of the drain pump it will likely need cleaned as well.



0helpful
1answer

My washer on the "drain/spin"

This is a suds error.
The drain pump needs to be cleaned out behind the lower front panel.
Also use less soap when using a front load washer.
2helpful
3answers

Whirlpool Duet -Sud displays and washer stops

I;ve had the same problem (SUD on first fill) and found this most helpful for my WFW9600TW01 Duet washer

http://www.tellingmachine.com/post/Fixing-Sud-and-F35-errors-on-my-Whirlpool-WFW9600TW01-Washer.aspx

I duplicated his actions and it cleared up my SUD/F35 error. I think running the diagnostic test multiple times flushes the sensors/sensing lines to eliminate the problem.
45helpful
1answer

Keep getting error code sd or 5d and sometimes a F error on my HE 2plus washer. Is there an inexpensive solution to the problem or should we be shopping for a new washer?

Hi

The Sd or 5d indicates that excessive suds are detected by the washer during the drain or spin phases of the cycle. The washer will stop and fill with 4 liters of water and then wait for 5 minutes to allow the suds to dissipate before continuing. If the suds cannot be reduced or eliminated so that the washer cycle can continue, it may stop and display the F21 (long drain) fault code. After the suds dissipate, you can normally drain the washer and spin out the clothes using a RINSE/DRAIN & SPIN cycle. Make sure that you are using HE (High Efficiency) detergent in the appropriate amounts to prevent excessive suds in the washer. This should prevent the washer from going into this routine.

And if you still face the same error then probably there is something(coins, socks, dirt, debris, etc) stuck inside the drain filter of your washer. You'll need to check the drain filter. To access the drain filter. To check the drain pump follow these steps:
  1. Unplug the washer to completely disconnect electrical power.
  2. Remove the bottom front service panel as shown in the first image below.
Also check your drain hose for a kink or clog. Check the washer house drain for a clog or restriction. Test the washer to see if it will drain properly.

Also refer to these diagrams for more details--

Kenmore Drain filter and pump link1

Kenmore Drain filter and pump link2

Please do rate this solution and revert for further assistance.

Thanks
Rylee
2helpful
1answer

Whirlpool duet washer flashing sud then f21 ????????

The "SUD" error is in direct relationship the other error code. "F21" is a Long Drain error. The following link explains:

http://www.fixya.com/support/r1484065-f21_error_code_whirlpool_duet_kenmore

If something is preventing water from pumping through the drain pump, you will often get a "SUD" error as air is developed in the pump. Make sure you double check all the drain lines as well.

If you have questions, or require additional assistance, please let me know before you rate the solution. I hope this helps you.
0helpful
1answer

F02 fault on a hot point washer says motor jammed

Hi, 

I suspected suds build up, so I tried both regular wash cycles (e.g. Normal) and Rinse and Drain cycles multiple times to clear suds in the system, but still received the F02 error. Sometimes the SUD error message came up, but not consistently.

I ran the built-in Diagnostics tests. It made it to C:06 then got stuck.

In both scenarios above, the washing machine continued to try to pump water out, despite the fact that all the water had already been drained. After 8 or so minutes, the F02 error came on. As I understand it, if the pressure switch detects either water or suds, it commands the drain pump to continue. After 8 or so minutes, if it's still detecting water or suds, the F02 error is displayed.

I performed the following with no success:
1. Check Wire Harness connections - OK
2. Check Drain pump. – OK, as water drains at a rapid rate
3. Check Drain pump motor - OK, as water drains at a rapid rate
4. Check that the Drain hose and Drain Pump Filter is clear of
foreign objects. – OK, ran a cable through both hose assemblies (exterior and interior) and not blocked.
5. Check the CCU – appears to function normally.
6. There were no kinks in the hoses, nor was the height of the pump beyond what the manual recommends.

After more diagnostics and troubleshooting, I found that the Pressure Switch was stuck and reported the SUDS state (continuity made between contacts 11 and 14 on the Pressure Switch itself). I ran many Rinse and Normal cycles with no detergent and still got this F02 error. I checked the state of the Pressure Switch’s Empty and Level 1 contacts which intermittently reported the correct water level condition (EMPTY and Level 1). In all cases contacts 11 and 14 (SUDS) were continuously made (connected) irrespective of water level, rinse conditions and the use of no detergent.

I removed the pressure switch and tested it by blowing into the inlet and did hear the switch click, so it seemed to work properly. Given the diagnostics above, I concluded that the pressure switch hose must have been clogged.

Good Luck!!

Thanks
1helpful
1answer

Kenmore Elite HE4t Washer

"F02" and/or "Sud" error are directly related to a common problem in this case. You have something clogging your drain line and/or drain pump. The error will not go away until you clear the problem. The following links explain how:

http://www.fixya.com/support/r629564-suds_error_whirlpool_kenmore_front

http://www.fixya.com/support/r615268-f02_error_code_whirlpool_duet_kenmore

In some cases, the drain pump may require replacment. If something has been lodged in the pump reservoir for any period of time, sometimes the pump impeller can become damaged to the point where it does not pump water. Replacment pumps can be found at searspartsdirect.com or repairclinic.com. Just type in your model number inthe search menu. I hope this helps you resolve your problem and that you do not require parts. Let me know if you require additional assistance.
0helpful
1answer

Whirlpool duet front load will not drain and gives an error code of "sud"

be sure you are using he(high efficency low suds) detergent ..the tide he tend to suds a lot and all brands may over suds some in soft water try cutting back some if problem ..not truly suds issue? ck pump for clog..remove bottom cover turn pump clean out counterclockwise and pull clean out and reinstall try running washer short cycle cold water to removce excess suds
0helpful
1answer

Suds get stuck in the rubber rim of the washer

You are not supposed to use suds, use 'washing powder' for 'front-loading washing machines' which is available in any supermarket.
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