Maytag MDE9700AYW Neptune 174 Electric Dryer Logo
Judy Posted on Sep 06, 2012
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Maytag neptune error message e5

It looks like error message e5 without the top line in the e

1 Answer

Karl Wright

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  • Master 1,653 Answers
  • Posted on Sep 08, 2012
Karl Wright
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Joined: Aug 29, 2009
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This normally indicates that the thermistor is bad. Try measuring it to prove it is OK. It should be 10K Ohms at room temperature (20C / 68F).
If necessary, replace it then clear the error code.
1. Enter to Service Mode by press CHIME and TEMPERATURE keys for 3 seconds or until 3 beeps are heard.
2. Access Diagnostic Codes by pressing WRINKLE PREVENT. A d will be displayed. Rotate the CYCLE SELECTOR KNOB in either direction to read it.
3. Press SENSOR DRY and TIME keys for 3 seconds to clear it.
4. Power OFF to exit Service Mode
5. Power ON

5 Related Answers

Anonymous

  • 335 Answers
  • Posted on Apr 05, 2009

SOURCE: Maytag Neptune FAV6800AW Top Loading Washer Noise

Hello gwatson01,
Wondering if you could rate my clarification request as a solution? I joined this forum as a owner DIY’er to help other owners. The machine is just too expensive to junk and as you found fairly easy to work on. As a forum member as you I receive no compensation for my support to other owners. Thank you in advance for your support. Rich
My solution;
I’m an owner/DIY’er of the machine. Please take a look at this post and see if your mechanical noise may be coming from underneath the tumblers, maybe some coins grinding around under the tumblers. If you think it is take a look at the service manual link in that post. It will take you thru the tumbler removal process, see if you feel comfortable with the process, the manual does not call out a #20 Torx driver is required to remove the tumbler.
If you think the grinding noise is very metallic and not muffled by a tub of water the grinding noise may be coming from the transmission/clutch area and removing the machine front vertical cover will be necessary to better sound isolate the suspect area of the machine. Do you feel OK to remove the front panel? If so see this post.
The 1st link I sent you to shows that this owner had issues after the coin removal. I would also like you try a Spin Only cycle with no clothes in the wash basket. Can you let me know if that cycle runs with no noise? We can’t totally rule out an issue with the clutch/transmission components with the info supplied so far. To help you remotely diagnose this issue detail information is needed. Let’s try to sound isolate the grinding noise source location. Follow all safety rules in the Service Manual. If you don’t feel comfortable to proceed I would recommend you call in a qualified FAV6800AWW repair service for support.

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Anonymous

  • 34 Answers
  • Posted on Apr 30, 2009

SOURCE: Maytag Neptune washer error FL

Hello,

There is a manual door release tab in the dispenser area. You have to take the screws out and remove the dispenser to pull the tab and release the door. This is a pretty common issue, if you haven't yet you should contact your Maytag authorized dealer and ask about a more permanent solution. Hope you can get your clothes out.

Thanks

I’m happy to assist further over the phone at https://www.6ya.com/expert/ryan_7b238a1b08d97b98

Anonymous

  • 5 Answers
  • Posted on Jul 10, 2009

SOURCE: Maytag Neptune door lock stuck!!!

Try these steps:

1.) Take the washer outside. 2.) Loosen the two screws on the back panel and remove the back panel. The pump sits on the left-side of the opening. There's a black water hose with a metal clamp; 3.) squeeze the metal clamp with your fingers until it's loose enough to slide away from the pump. 4.) Separate the hose from pump and the trapped water will pour out and the door will then open; and 5.) clear any blockage from the drain hose and the pump.

Anonymous

  • 1776 Answers
  • Posted on Sep 11, 2009

SOURCE: MAYTAG NEPTUNE ERROR CODE OE

The "oe" code indicates a water pressure problem. Remove the water supply hoses and check the small metal screens inside the water inlet valve. Make sure they are clear of rust or debris. Check the water inlet valve solenoids. They can can be tested using a multimeter or ohmmeter. Check for continuity. A lack of continuity means a bad solenoid I will attach a photo for reference. Hope this helped and best wishes.

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Anonymous

  • 335 Answers
  • Posted on Oct 06, 2009

SOURCE: error code of "dc" on my TL Maytag Neptune

If your machine is FAV6800AW or FAV9800AW the dc/UC errors are caused by a clutch malfunction. Your machine is shutting down with those errors so your Tub Displacement Sensor is working as designed.

Fix the Clutch malfunction and you can wash a single sock or a load of blue jeans and you will not take the dc or UC unbalance errors. See this post for the fix.

Post back if you have questions or need help.


Rich


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Download a copy of your tech sheet here.
files.me.com/appliancejunk/e8bg66
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What is the Model number of your machine if its a FAV6800A or FAV9800A please read on.

The ND error code means No Drain.

You could have a drain line clog or a stuck Pressure Switch contacts.

See this post for past troubleshooting;

http://www.fixya.com/support/t2209123-code_nd_fav6800aww_serial_number_10

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http://www.servicematters.com/maytag_library/docs/16022808.pdf


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