Cuisinart DLC-2 Mini Prep Plus Food Processor Logo
Posted on Dec 24, 2008
Answered by a Fixya Expert

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Cuisinart prep 11 Plus won't run.

Power is on, all accessories are in place but it won't start.

1 Answer

ThaMp3Doctor

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  • Master 8,597 Answers
  • Posted on Mar 20, 2009
ThaMp3Doctor
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Joined: Feb 04, 2008
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Remove the work bowl completely and separate the work bowl, lid and pusher sleeve. Plug the base into the wall outlet and press the on switch. Use a pen to depress the dark grey or black button on top of the base of the processor. If you don't hear a sound, then call Cuisinart and get it repaired. If you do hear a sound:
1. Put the work bowl on first, making sure the handle is facing front
2. Put the lid on, making sure the hollow feed tube is facing the back of the food processor
3. Put the pusher sleeve in, making sure the sliding lock switch faces toward the front of the processor

Turn the machine on - it should now be working

-Tha Mp3 Doctor

  • 4 more comments 
  • Mickatee Aug 29, 2011

    Doctor (ThaMp3Doctor)--Thank you, thank you, thank you. You made my day. LOVE that dark grey button. I'm up and running again.

    You Rock,
    Mary Kay

  • tmklbjt Sep 12, 2011

    I tried this on mine and the unit operates when pushing the black button but still will not work when using the pusher sleeve. I can push the black button while the pusher sleeve is in the bowl and it will work but the pusher sleeve won't activate it on it's own. Any suggestions?

  • Anonymous Jul 18, 2012

    I think the key is having it set up so that the handle of the bowl is facing forward on the base. If you put the bowl on with the handle at the back of the processor, it won't run. I had the same problem and knew there was a simple solution, but couldn't figure it out because it seems like common sense that the handle point towards the back...not so with Cuisinart.

  • Meghan Bauer
    Meghan Bauer Feb 25, 2014

    Thank you so much. I was about ready to send the thing back, thinking I got a defective one. As soon as you mentioned the black button I saw what the problem was and felt really stupid.

  • Hambros
    Hambros Mar 27, 2014

    thanks. My wife was in the process of packing it up to take back to Sears when I decided to check on the web for an answer.

  • Kenai Andrews
    Kenai Andrews Dec 12, 2015

    Tanks so much for this. This worked to a tee.

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-Tha Mp3 Doctor
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You can get the manual here at this link.

http://www.cuisinart.com/manuals/index.php?item_id=53

Good Luck and Please Rate FixYa!
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Not sure if you found the solution by now but we recently had a similar issue. Make sure the bowl is put on such that the handle is facing the front of the processor. There is a little black button that gets depressed when the lid gets put on. We had to get the thing to work one night and spent hours trying to get the processor on and then trying to get a blender to work before finding the problem.

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Cuisanart mini prep plus

The unit has a 3-year warranty - call Cuisinart and see about in-warranty repair or replacement.

-Tha Mp3 Doctor
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