Arris SURFboard Gateway SBG6580 DOCSIS 3.0 Wireless Cable Modem Logo

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Anonymous Posted on Oct 31, 2017

Firmware upgrade I've contacted my ISP about a firmware update since everything I've read says it's not owner upgradeable. My ISP refuses to upgrade or do anything but tell me I need to lease one of their modems. Is there a third party firmware upgrade or a way to get it from Motorola? I need version 3.3.1.0-GA-09-058-NOSH any suggestions?

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  • Posted on Oct 31, 2017
GreenHotrod Hotrod
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The ISP is correct in telling you not owner upgradeable. Only because the upgrade is their property. The firmware is coded for their cable lines to distribute the power levels through the cable. If you're having intermittent disconnects, you should call them and ask for a LEVEL3 tech to come to check the cable connections from the "TAP" (which is where the cable comes to home), it's possibly needed to rewire the cable and splitters in your home

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Anonymous

  • 1 Answer
  • Posted on Dec 24, 2007

SOURCE: SB5100 Docsis 2.0 Upgrade from Docsis 1.1

Technical Details

  • Model: SB5100
  • Type: External, platform-independent modem with HTML-based user interface for status troubleshooting
  • Standards: Integrated DOCSIS 2.0 A-TDMA and S-CDMA technology
  • PC interface: USB for Windows 98/2000/XP
  • Cable interface: F-Connector, female, 75 ohms
  • CPE network interface: USB, Ethernet 10/100BaseT (auto sensing)
  • LED indicators: Yes (front panel)
  • Users: Supports up to 32 users (1 via USB and up to 31 via Ethernet or 32 users on Ethernet)
  • Power: Internal power supply: 9 Watts (nominal)
  • Input power: 100-240 VAC, 50-60 Hz
  • Excite@Home Level 2 Approved: Yes
  • Bridging: Ethernet and USB connections are bridged allowing LAN traffic between USB device and Ethernet LAN
  • Networking: 10/100BaseT Ethernet (auto sensing)
  • Remote management: Yes (via SNMP)
  • Software upgradeable: Yes (over the network)
  • Top-mounted stand-by button: Yes (enhances network security to end-user)
  • Troubleshooting: HTML-based diagnostic user interface
  • Global safety approval and certificates: CB scheme (EN60950/IEC950), CE-Evaluation test report (EN55022/EN55024), FCC Part 15, UL 1950
  • Downstream demodulation: 64 or 256 QAM
  • Downstream maximum data rate: 38 Mbps
  • Downstream bandwidth: 6 MHz
  • Downstream symbol rate: 64 QAM 5.069 Msym/s
  • Downstream symbol rate: 256 QAM 5.361 Msym/s
  • Downstream operating level range: -15 to +15 dBmV
  • Downstream input impedance: 75 ohms (nominal)
  • Downstream frequency range: 88 to 860 MHz
  • Upstream modulation: 8, 16, 32, 64, 128 QAM or QPSK (with A-TDMA or S-CDMA enabled CMTS)
  • Upstream maximum data rate: Up to 30 Mbps
  • Upstream bandwidth: 200 kHz, 400 kHz, 800 kHz, 1.6 MHz, 3.2 MHz, 6.4 MHz (with A-TDMA or S-CDMA enabled CMTS)
  • Upstream symbol rates: 160, 320, 640, 1280, 2560 and 5120 ksym/s (with A-TDMA or S-CDMA enabled CMTS)
  • Upstream operating level range: A-TDMA: +8 to+54 dBmV (32QAM, 64QAM), +8 to+55 dBmV (8QAM, 16QAM), +8 to+58 dBmV (QPSK), S-CDMA: +8 to+53 dBmV (all modulations)
  • Upstream output impedance: 75 ohms (nominal)
  • Upstream frequency range: 5 to 42 MHz (edge to edge)
  • Data protocol: TCP/IP
  • Operating temperature: 0 degrees to 40 degrees C
  • Storage temperature: -30 degrees to 80 degrees C
  • Operating humidity: 0 to 95 percent R.H. non-condensing
  • System requirements: Windows 95/98/2000/NT/Millennium, Macintosh, UNIX
  • Width: 2.3 inches
  • Height: 6.2 inches
  • Depth: 6 inches
  • Warranty, parts: 1 year
  • Warranty, labor: 1 1year

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Anonymous

  • 1 Answer
  • Posted on Aug 31, 2008

SOURCE: Does Motorola SB5100 SURFboard modem block ports?

i dont see ruter for may Motorola SB5 100E

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