Hi Iffath
Do you use a plug in memory SD card?
Is it full? Replace with another empty card?
Have you have used up all the available internal ram memory. How many Gig is it & what portion is used by the OS software?
From what I can see of the specs... this cell phone only has 128mb of ram & 140mb for other items and a sim card.
Eg. An iPhone has either 16Gb or 64GB or 128GB
Thats Gigabytes not Megabytes!
One video would on average take up 700mb
So..... there doesn't seem to be much memory storage ram.
Try emptying trash and deleting one item a a time followed by emptying trash. It may get better as you slowly delete items.
Get rid of some of the pre installed games.
Start small... then try videos as the take up lots of room.
Try a full reset & reboot.
Good luck
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