The burners on my Kenmore 665.7584 gas range aren't getting any gas at all, although the broiler and oven light up fine. (Even if I leave the burners on high for a while, I smell no gas from them, nor will a lighter light them, so it's not the ignition system, I don't think.) Is there a valve or something between oven and burners that I need to turn? Help!?
Tommi, this model has a cooktop lock-out solenoid feature. Try pressing and holding the top light keypad for 5 seconds and see if the top comes back to life. If not, check your owners manual, it may be a different key. The lock-out solenoid is in the back behind the outer panel. The cooktop lockout valve has been redesigned from a AC to DC voltage because of complaints of chattering. The new part number is 8184768. Lets hope you don't need it and just have the top locked out.
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Thank you - that was exactly the problem! We figured it out on our own later in the night (by following the gas line to the solenoid, where the gas stopped) but I would have been better off waiting for your excellent reply... :)
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When you say the "top light keypad" which button is that? I am helping a friend over the phone and I can't see the unit right now. Thanks
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