Music and call sounds not working

If the stereo earphone output socket is in tact (not broken), most likely the problem maybe the Earphone-cord is broken.

Your phone is set on handset mode.While playing music,press the blackberry button and select the activate speakerphone option on the list.This would work for you.

DOWNLOAD THE DRIVERS FOR YOUR LAPTOP FROM THE BELOW GIVEN LINK INCLUDING THE SOUND DRIVERS AND INSTALL TO GET YOUR SOUND DRIVER WORKING.

http://support.dell.com/support/downloads/driverslist.aspx?os=WW1&catid=3&dateid=-1&impid=-1&osl=EN&typeid=-1&formatid=-1&servicetag=&SystemID=INS_PNT_PM_1420&hidos=WW1&hidlang=en&TabIndex=&scanSupported=True&scanConsent=False

Yes,that's not the matter,from the sound card it is true that you will being heard the music.Sound card is for only audio sound to play sound.

Check your display(on screen) do you see a word "NARRATION"? if so switch that off(can be found in the menu). Or it could be your internal speaker busted. To confirm connect it to your TV, sound must be heard on tv. Otherwise, have it check by the expert. Good luck

OK, play music and try to plug and unplug several times.

if sound heard form phone just leave.

otherwise get replaced the headphone socket.

Has the phone gotten wet at all? Anything at all - using it in the rain, having it in the bathroom whilst having a bath or shower, anything like that?

Sounds like something physical has gone wrong somewhere! If it's still under warranty see if you can get it repaired/replaced under warranty.

Hello, I had the same problem with this phone. What you need to do is turn off the cellular phone, take out the battery and leave it out for thirty seconds. Once you reboot the phone, the problem should be fixed. If not, I do have a few other solutions. Let me know how it works out for you.

i think ur not using nokia approved genuine headset accessory . even though some head sets have nokia logo they r not original made by nokia . they cause low sound quality while hearing music and diaphram bets can be heard during playing high bass songs . try with another genuine headset

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