Transcend StoreJet M3 TS640GSJ25M3 640 GB External USB 30 8 MB Buffer 25 USB 20 Hard Drive Logo
Malakeng Hloma Posted on Aug 28, 2012
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Storejet not detected

The power comes on and off

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Brian Sullivan

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  • Transcend Master 27,725 Answers
  • Posted on Aug 29, 2012
Brian Sullivan
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Joined: Jul 19, 2010
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W7

First, please disconnect all USB devices and then perform the following steps:


Click "Start" button, type "devmgmt.msc" (without quotation marks) in the "Search" bar and press "Enter". Click "Continue" if necessary.



In Device Manager, double click to expand "Universal Serial Bus controllers", right click on the Host Controller, click "Uninstall" and click "OK".



Repeat the step 2 to uninstall all items under "Universal Serial Bus controllers".



Then, restart your computer and Windows 7 will reinstall all USB controllers automatically.


for xp


click start control panel administrative tools computer management device manager scroll down universal serial bus controllers you could see a yellow question / exclamation mark? ! or a red X


you will need to update/reinstall drivers

right click to reinstall drivers


if you can see your usb but its not working

ports(com&lpt)right click update driver


sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable


just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,



if you can see your usb drive but its not working

ports (com&lpt) right click update driver if this fails to fix the problem


check the USB leads that attach to the motherboard usually red white green black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems to a computer and its parts

hope this helps

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Describe your Transcend StoreJet 2.5 (TS120GSJ25T) 120 GB USB 2.0 Hard Drive Problem

I have Problem with the Transcend StoreJet 2.5 120 GB USB 2.0 Hard Drive.
I didnot register it on line.in time i was presented this nice device..
because it was working ok .when i just connect it to LapTop.
NOW..After almost 2 years .it s became not RECOGNISED BY MY pc.
And i cant find any driver for it.I have all my important documents in Transcend.
WHat can i do.friends.. Any help?
Please help old Lady.
Thanks if responded.
[email protected] is my mail and this is banner i see.

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