We have a norstar T7316 E no calls are coming in but when we press busy button it says " set in use "
Did you mean "Line" in use?
Caller calling Voice Mail probably tied it up.
Tech needs to program Supervision Disconnect for the line/s and Carrier must do the same so they talk to each other.
So when callers hangs up a disconnect signal tells the system to hang up.
90 percent of the time the tech had it programmed but the carrier did not.
SOURCE: Norstar T7316 can't make call forward work
This worked for me:
Feature 4, 0 1 (xxx) xxx-xxxx
Mike
SOURCE: I need to forward calls to another extension so
To foward calls from one extension to another, press feature 4 and the extension number of the phone you want the calls to foward to. To cancel call forwarding, press feature #4 or press the cancel soft key.
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