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Whirlpool water cooler #whkm-D40 cold push-button broken, does not release water

Small clear plastic retangular part, about 4 inches long, came off the back side of cold water button, found loose, inside floor of cooler box. button still springs out after being pushed in. cooler will not release any cold water. hot water side still works. from backside of cooler, i can see a part attached to the hot water button the looks like the loose part i found from the cold button.can i find this part and replace it?

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  • ljcorby Jun 22, 2017

    where is the answer?

  • ljcorby Jun 22, 2017

    I too have the same issue, but there seems to be a metal piece that I can't find anywhere that holds this plastic piece onto the piston type thing that rotates and pulls the piston out when pushing the cold button. I can't find this piece anywhere inside the unit. Thoughts?

  • AccidentalRepairman
    AccidentalRepairman Jan 22, 2019

    Actually, it looks like the clear plastic rectangular piece (mine is just shy of 2" long) is held on by two tiny plastic prongs, both of which were broken off of mine. The prongs fit on either side of the white round piston thing (photos below, you can see the notches on the nipple where the clear plastic thing fits on). When the water button is pushed it hits the top of the clear plastic part and pushes it so that the bottom of it pulls out the nipple of the white round piston thing and dispenses the water.

    I have called Whirlpool and they do not make any parts for this cooler and say it is not repairable. Their advice is to throw it away and buy another one, despite the fact that it is a five cent part that needs replacement. So, I ended up attaching a couple of tiny screws (#4 with a random small nut used as a spacer) on each side of the plastic part to approximate the prongs. To do this I drilled a hole on each side of the plastic part just large enough to allow the screws to be screwed in securely to the plastic. Then I screwed them in only partially. Because in order to get it on you pretty much have to position it correctly on the nipple and *then* screw the screws the rest of the way in. This requires a small offset screwdriver.

    A couple of notes: Before doing anything else, unplug the machine! The back grill doesn't come completely off as far as I can tell, so once you remove the screws gently move it over to the side. It's a very tight space inside, it helps to have small hands. Only the cold is accessible, the hot is behind the tank so I'm not sure it's possible to get to that side (but you can kind of see it, if it's your cold button that's broken have someone push in the hot button while you look from the back so you can see how it's supposed to work when the button is pushed).

  • AccidentalRepairman
    AccidentalRepairman Jan 22, 2019

    Photos: clear plastic part after the tiny prongs have been glued back on (so you can see how the original part looked. I removed the glued on prongs to drill the holes and replaced them with #4 screws), and the white piston showing notches in the nipple where the clear plastic part attaches.

  • AccidentalRepairman
    AccidentalRepairman Jan 23, 2019

    Photos of the rebuilt part and the part reinstalled.



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  • Expert
  • 177 Answers

First, check its button properly. Second, check the circuit board properly.


Chevy Silverado Parts

Posted on Aug 27, 2012

  • ljcorby Jun 22, 2017

    what kind of answer is this to the question above? Really?

  • AccidentalRepairman
    AccidentalRepairman Jan 22, 2019

    Actual answer is in comments above.

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SOURCE: sunbeam water cooler model # YLR2-5-25H2

I called a bunch of different numbers and finally found the people who can help with this. It's called Elite Group (877-383-6399) - I guess they're the ones licensing the Sunbeam name and making these water coolers. If you call that number with the model number, they'll replace the "top" part of the cooler, which should also have new taps, the lady said. The cost is $13.35

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