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MicroSD does not contain supported music files

I just purchased a Motorazr VE20 and I have tried loading MP3s on it. The files load onto the phone and will play through my computer as long as it is connected by USB cable but will not play through the phone. I get the message MicroSD does not contain supported music files when I press the Music player button on the phone.

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I went back to the US Cellular store and presented the problem to the salesman that sold me the phone. He said that I needed to remove the memory card and put it in a card reader and transfer the music files to the card through the card reader. My Gateway desktop has a card reader and I transferred the music files to the card and then to My Music folder under My computer and it worked. Strange to have to do it this way but it works.

Posted on Dec 22, 2008

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Posted on Jan 02, 2017

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I have a music kit for my Motorazr VE20 (alltel) yes Alltel should be Verizon but one still does exist. Anyways the music is on my computer but my phone just doesn't seem to "sync" up with it. Which in...


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My music player was working fine and then "poof" all of a sudden I try to play it the other day and I get the message "microsd not contained supported music files". I've tried moving all my music files to...


Try to run the files you got from your music player on to your desktop, see if that works. It simply looks like the files you had on your card are corrupted, maybe u need to delete these files and format you card, and then load music on it.

Hope this helps !!

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Go to the Motorola website @ https://www.motorola.com/ca/feedback.jsp

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Jun 01, 2009 | Motorola Mobility MOTORAZR VE20 Cell Phone

1 Answer

Micro Sd keeps saying it does not contain supported music files


May be mp3 u are playing on your cell is not supported i.e. bit rate is greater than your mobile supports.

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