I am trying to hook up my singer embroidery machine converter box to my laptop. I think I have to have a specific type of driver on my computer for this, can you help?

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I have a singer quantum xl5000 embroidery machine. One Thing I can tell you is that you have to use the original cord that came with the Card writer. The cables that come with the card writer is a null modem Cable. It suppresses the modem signal through the computer to the cable. Then you can adapt it to say USB with another cable. You hook your new cable to the cable that came with the card writer. The original cable must be hooked to the card writer first. Then use an adapter or the new cable to hook to the computer. The new cables Must also have a fdti chipset in them. If you have all that your computer will be able to talk to the card writer and it will work. If it still doesn't work then your USB port needs a new driver. You might check the USB port first to make sure the drivers good. That's very simple just go into the control panel on your computer click system folder and go down through the list until you see the USB ports your porch should be listed. Just click on the file and see if it says working properly if it doesn't realize the driver

You need a technician for this type of problem.
Electronic machines have built-in 'traps' that not only indicate when an untrained person has opened up a machine (thus voiding any warranty) but that may also interrupt circuitry that may keep the machine from working once the electronic part is reconnected.

Probably a digitized problem. Try converting the file with another software. I'm sure there is a free one online to download. I think the name is true-sizer or something.

You will need a converter box that hooks up to a computer and writes to a card that fits into your sewing machine. Singer PSW 1,0 (box and card), OESD Magic Box (4 slot), and Amazing Designs Amazing box (also 4 slot) will do this. You will also have to make sure these boxes come with a blank card. Amazing Designs and OESD cards MAY be interchangeable. Not sure about the Singer card. In regards to the Singer Card--there are 2 types. Make sure the one you get is for the XL100 or XL1000. XL5000 on up is different. Singer, OESD, or Amazing Designs no longer support Singer XL100 so you will have to go to EBAY. These items are rare but they do pop up a few times a year. ALSO, the software only runs on Windows XP. Don't know if there is a patch, but there is a Yahoo group that deals with Singer XL100/1000. Good Luck

HI,
The machine has to be leveled. What I mean is that the embroidery part has to be level so the conector can send the information to the machine. Turn on the machine, open the software at the computer and try to pull the embroidery arm a little up (very carefully) if the hoop moves and the machine beeps it means that the computer is comunicating with the machine. Try to put something under the machine to level it.

There may be a small "DRIVER" needed for the computer to "see" the sewing machine (*make sure machine is turned on!) when the cable is hooked up. (*could be a bad cable try another they are $2 at fry's) This sometimes requires more computer work to make sure the usb cable is connecting the embroidery machine to the computer correctly.
This driver may be located on your Singer Futura Disk? this is not your program to run the singer machine but the one to connect the two so they can communicate embroidery designs and such.
Deep breaths it will never work if it goes out any window.
Cheers,
Embroidery Services
San Diego, CA

This problem is with VISTA 64 bit. You need to load Vista 32 bit on your laptop. There are no 64bit drivers for the Futura CE 250. You will probably find this problem with other software too that doesn't specifically support 64 bit OS.

http://www.futura-support.com
Go there and check out the support site.It is a singer website.

I have had the same problem with my machine as well. have you tryed, keeping it hooked to your computer while sewing, even if you are not using your embroidery unit it still needs to be hooked up, that seems to have helped some with the beeping.