A.O. Smith GCV-40 Promax Residential Water Heater, 40 Gal Logo
Tom Barnett Posted on Aug 17, 2012
Answered by a Fixya Expert

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GCV 40 100 Burner and pilot shuts off when heating up

My GCV-40 water burner and pilot will shut off during a prolonged heating cycle. It act like the gas supply is suddenly turned off. The pilot can be re-lit without a problem each time and it will resume heating. The problem only occurs if the heater has to run for more the 15 or 20 minutes. If the heater reaches the set temperature quickly enough the burner shuts off normally and the pilot will stay lit. If a lot of hot water was used it may take two or three trys to get up to the full set temperature. I cleaned the screens, flame looks good, pilot looks good. Anybody have an idea on what is going on?

1 Answer

Gene Haynes

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  • A.O. Smith Master 5,391 Answers
  • Posted on Aug 18, 2012
Gene Haynes
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Joined: May 07, 2012
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Get more fresh air to the unit.
Clean the air intake/ flame trap/ flame arrestor located on bottom of tank.
http://waterheatertimer.org/images/Flame-trap-inspection-325.jpg

Post question on pro water heater forum.
http://www.thetankatwaterheaterrescue.com/forums/forum3/

Add a comment with type of gas control valve, for possible troubleshoot.
Copy following link to read service manual by type of gas control valve:
http://waterheatertimer.org/How-to-troubleshoot-gas-water-heater.html#intellivent

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

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This is a dangerous condition... immediate repair needed ... fire and explosion hazard.
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http://waterheatertimer.org/How-to-troubleshoot-gas-water-heater.html#intellivent

http://waterheatertimer.org/How-to-install-gas-water-heater.html

Gene

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

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