I'm getting a bi-directional error on my PC laptop, sharing the Kodak 5300 with a Dell Desktop PC. I didn't get these errors until I updated the Kodak software. I think it is 7.x.x. I've checked the hardware/system setting for the printer, and the "Enable Bi-directional Support" buttons on my laptop are grayed out, while on the desktop (host PC) "Enable Bi-directional Support" is already checked. The printer is working fine, from both the Desktop and the laptop, but I do find the error message very annoying.
SOURCE: Kodak EasyShare 5300 Printer error message
Ten Step Process to Fix the "Print Head" Error Message on the Kodak 5300 Printer.
1. Clear a good spot it your back yard that is free of shrups and flowers.
2. Get the following tools: Flat head screwdriver, shovel, sledgehammer.
3. Dig 24" x 24" hole in your back yard and rope off the excavation area for safety.
4. Whaaaaack the heck out of the Kodak 5300 with the sledgehammmer until such time that it is not a recognizeable piece of electronic equipment.
5. Stab it with the flat head screwdriver, just in case it has the Terminator syndrome (comes back to life).
6. Throw the piece of garbage in the recently excavated hole in your back yard.
7. Cover up that useless piece of garbage and forget you ever owned it.
8. Get in your car and go to the nearest electronic store and ask to speak to the manager.
9. Ask if they sell the Kodak 5300 printer. If so, whack him with the shovel. You don't want to seriously injure him so don't even consider the sledgehammer of the screwdriver. After all, its not his fault that his company carries such garbarge. But the whack is just to burn off some steam from your frustrations.
10. Purchase any other printer but a Kodak and live happily ever after.
SOURCE: 2 Problems: 1) Unable to get printer to print from desktop; 2) Kodak SW won't install on laptop
Download and install the new software and printer firmware from kodak.com (link below - firmware and software is the same for all the 5000 units). Do not use the CD, and Uninstall all previous versions before installing the new software you download from the site.
http://www.kodak.com/global/en/service/downloads/dln_ekn033540.jhtml?operatingSystem=mac_os_x_10_5_x&downloadLanguage=en
I hope this helps. If you still have problems respond to this message with what happens and I will try and get you more help
SDtester.
SOURCE: Kodak aio printer 5300/software problem
Greetings Jackie,
Sounds like you have a failed .netframework installation. This is a Microsoft feature, but is delivered during installation of Kodak software as well. To fix this, do the following.
1. Open the Control Panel.
2. Double-click Add / Remove Programs (Windows XP only).
3. Select Microsoft .NET Framework 2.0.
IMPORTANT: If other versions of Microsoft .NET Framework are listed, do not perform this operation on those other versions. Follow this procedure ONLY for Microsoft .NET Framework 2.0.
4. Click Change / Remove.
5. Select Repair, and click Next.
NOTE: A progress bar shows the repair progress.
6. After the repair is complete, make sure the Restart the computer check box is selected, and click Finish.
7. After the computer restarts, start the KODAK AiO Home Center software.
IMPORTANT: If the KODAK AiO Home Center software fails to start or continues to display an error message, completely uninstall Microsoft .NET Framework 2.0 and do a clean reinstall KODAK AiO Home Center software. The Microsoft .NET Framework 2.0 will also be reinstalled with the KODAK AiO Home Center software.
1. Follow steps 1 - 4 above.
2. Select Uninstall, and click Next.
IMPORTANT: Uninstall ONLY Microsoft .NET Framework 2.0. If other versions of Microsoft .NET Framework are listed, do not uninstall them.
3. Restart the computer.
4. Perform a clean re-installation of the KODAK AiO Home Center software:
a. Disconnect all USB devices from the computer, including the Kodak EasyShare all-in-one printer.
NOTE: Do not disconnect your mouse or keyboard.
b. Uninstall the Kodak EasyShare 5000 series all-in-one software:
i. In the Control Panel, select Add or Remove Programs (Windows XP).
ii. Select one of the following software programs from the list of currently installed programs, depending on which one appears in your list:
iii. Click Change or Remove (Windows XP).
iv. When the Install Wizard appears, click Next.
v. Depending on the issue(s) you are experiencing, do the following:
vi In the Custom Setup window, select Remove from the drop-down menu for the Kodak All-in-One Printer, and click Next.
vii. In the Ready to remove the program window, click Next.
viii. In the Uninstall Complete window, click Continue.
ix. Restart the computer.c. Delete the files and folders that can interfere with the installation:
d. Run Disk Cleanup.
i. Open My Computer.
ii. Right-click Local Disk (C:) and select Properties.
iii. Click the Disk Cleanup button.
iv. When the Disk Cleanup for (C:) window appears, select the Temporary Internet Files, Recycle Bin, and Temporary Files check boxes.
v. Click OK , then click Yes to delete all files and begin the Disk Cleanup.
vi. When the Disk Cleanup is finished, click OK in the Local Disk (C:) Properties window.
e. Shut down all background applications.
i. Select Start > Run.
ii. Type msconfig in the Open field, and click OK.
iii. Select the Startup tab.
IMPORTANT: If not all the applications in the Startup Items list are selected, write down which applications are selected so you know which ones to turn on again later.
iv. Click Disable All , then click OK .
v. When prompted, restart the computer.
f. After the computer restarts, insert the KODAK EASYSHARE 5000 Series All-in-One Software CD into the computer CD drive to begin the installation.
g. During the installation process, when prompted, select to search for an updated version of the software on the Kodak Web site and install the updated version.
h. Before restarting the computer again, turn on the background applications.
i. Select Start > Run.
ii. Type msconfig in the Open field and click OK.
iii. Select the Startup tab.
iv. Under Startup Items:
- If only some items were originally selected, select the check box in front of the items that you noted in Step e-iii.
- If all background items were originally selected, click Enable All, and click OK.
i. Restart the computer. Once restarted, you should be OK.If not call our 800 421 6699 and they will help further.
Best Regards,
Ron Baird - the friendly Kodak guy
SOURCE: Kodak 5100 won't print with Windows 7.
I've had the same problem for some time, but recently found a fix.
Those sneaky folks at Kodak updated their Vista driver for the ESP
series, and it works with Windows 7 now. Oddly enough they haven't
advertised this fact, but it works none-the-less. Now, you're going to
have to uninstall the Kodak Home Center, the driver and anything else
associated with Kodak. You need to manually go through the Program
Folder and delete anything Kodak. Make sure you set explorer to show
hidden files/directories, and go to Program Data and delete any thing
Kodak. Finally go to users appdata and delete anything Kodak in all
the sub folders there. Then download and install the new May 1 drivers
from the Kodak site:
http://www.kodak.com/global/mul/service/downloads/DownloadLookup.jhtml?pq-path=9103/13657/13660&product=EKN035329
Note: They are the Windows Vista drivers, but they do work on my Windows 7 machine.
You'll also notice that they've updated their installer program.
Hope this works for you, and if it does spread the word!
SOURCE: Kodak Easy Share All in one printer 5100 error
Call... customer service... is more effective. They sure will replace the printhead.
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